Creative Director

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Responsibilities:

• Creative Steward: First and foremost, you will set the tone and the standard of quality for the brands you work on:

• You will work with the internal brand and strategy team to help set and maintain the tone and vision for the brand. You will review all the creative work that will ultimately make its way to the client, providing quality control over your team’s output.

• You will ensure that creative projects are delivered on their agreed upon timeline and on budget ensuring commercial success.

• You will lead concept development, with the expectation that you will occasionally need to adopt the mindset of a maker, too.

• You will digest feedback from internal and external stakeholders, ensuring it is actionable for your teams.

• Client relationship management: As a CD, you’re expected to be comfortable interacting with clients, and owning and growing the relationship.

• Specifically: your POV is critical to making the work better and protecting the integrity of ideas.

• You will be expected to present, sell, and speak to the core of an idea, as well as provide support for the work.

• You will be required to help storytell ideas for clients, internal teams and your own creative teams. Your ability to “clean up the idea” is essential to its impact.

• You will need to navigate rounds of U.S.-based input against Mexican sensibilities to find the right balance of creative and strategic expression.

• Talent development, recruitment and retention:

• Participating in and leading hiring decisions on team creative candidates, taking into consideration the department/agency’s needs and growth potential.

• Overseeing, mentoring, and growing your team’s talent.

• Offering a point of view on the team’s composition and structure, including promotions, job openings and overall growth opportunities.

• Fostering an environment of trust, support, and advocacy for your team while maintaining a calm demeanor.

• Modeling the ability to problem-solve in a fast-paced environment, and pivot as necessary without losing sight of quality.

About You

The essentials:

• Must have at least 2 years experience in a Creative Director or equivalent role including concept development and client contact. Conceptual art direction background is preferred, with a well-developed creative point of view and the ability to decisively identify strong ideas and executions.

• Must be fluent in Spanish and English. The ability to converse, ideate, write, and provide creative feedback with cultural insights and nuance for local audiences is a top priority.

• Must have a strong design sensibility, with knowledge of layouts, graphic fundamentals, typography. The ability to work within brand style guides to produce work that is both original and on-brand for a variety of media platforms is especially important for this client.

• Must have production experience with and an understanding of the production process (including art directing photo and film shoots, directing motion design team, providing oversight for designers, supervising color sessions)

• Must have ability to translate creative ideas and executions into a sellable idea through deck storytelling and internal and external presentation skills.

• Must be a collaborator, including the ability to steer and collaborate with creatives across disciplines, including writers, editors, designers, and motion artists.

• Must have run teams of 4 or more.

• Must be willing to travel for shoots and productions.

• Humble attitudes only—No egos here!

Not a Must but a Plus:

• Experience with both B2B and B2C marketing - Fintech and/or B2B technology experience is a major plus.

• Mexico City-based or within a commutable distance is strongly preferred.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

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About Monks

Monks is the global, digital-first, data-driven, unitary operating brand of S4 Capital plc. With a legacy of innovation and specialized expertise, Monks combines an extraordinary range of global Marketing and Technology Services to redefine how brands interact with the world. Through Monks.Flow, its flagship AI ecosystem for marketing orchestration, Monks transforms marketing into a growth engine, collapsing timelines and connecting brands to culture in real time. By deploying bespoke intelligent agents across disciplines and delivering culturally relevant, high-impact creative and digital solutions, Monks solves key critical business challenges across the entire brand enterprise to help brands sustain long-term impact.

Monks was named a Contender in The Forrester Wave™: Global Marketing Services, ranks among Cannes Lions' Top 10 Creative Companies (2022-25) and remains the only partner featured in AdExchanger’s Programmatic Power Players list every year (2020-24). Named Adweek’s first AI Agency of the Year (2023) and The One Show’s inaugural AI Pioneer Organization, Monks was also awarded Business Intelligence Group’s 2025 Excellence in Artificial Intelligence Award in both the Organizational and AI Product categories. As a trusted partner to cutting-edge innovators in tech, Monks earned titles such as Optimizely Experimentation Partner of the Year (2025), runner-up for the Adobe Firefly Partner Award (2024), and Workato’s AI Visionary Customer Impact Award (2024). Additionally, Monks achieved a record-breaking number of FWAs and continues to hold the most of any partner.

We are an equal-opportunity employer committed to building a respectful and empowering work environment for all people to freely express themselves amongst colleagues who embrace diversity in all respects. Including fresh voices and unique points of view in all aspects of our business not only creates an environment where we can all grow and thrive but also increases our potential to produce work that better represents—and resonates with—the world around us.