Coverage and training Specialist - Shelbyville

Confidential

Shelbyville, Indiana permanent

Posted: January 30, 2026

Quick Summary

The Coverage and Training Specialist serves as a support position to the Area Manager and Branch Manager. This role ensures that customers are well loved by providing coverage and/or coverage solutions so that 100% account service is achieved, as well as ensuring that employees are well loved by providing comprehensive and effective training so that 100% account service is achieved.

Job Description

Coverage and Training Specialist |Office Pride
Perm/contract: Permanent

Reports to: High Profile
Account Coordinator
Oversees: N/A
Location: Shelbyville and surrounding areas
Level: Entry

Hours: 25-40/week - Daytime, Nighttime, Weekends

About the role
The Coverage & Training Specialist serves as a support position to the Area Manager and Branch Manager. This role ensures that customers are well loved by providing coverage and/or coverage
solutions so that 100% account service is achieved, as well as ensuring that employees are well loved
by providing comprehensive and effective training so that employees feel fully comfortable on their
first solo day of work.

Responsibilities
• Coverage
o Working with the Area and Branch Manager to curate plans to ensure that
customers are serviced 100% of the time
o Spending time learning each customer site within geographical assigned area in
order to be prepared for coverage situations
• Training
o Following 3-day training process to ensure that Account Specialists are adequately
prepared for their first solo day of work
o Training by the Right Hand Method for proven efficiency
o Training the Office Pride Color Coded Microfiber System to prevent cross contamination
• Cleaning hours at assigned facilities

Candidate requirements
• Janitorial industry experience preferred
• Prior training experience preferred
• Weekend availability
• Daytime availability (Occasional Nighttime)
* Reliable transportation

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