Corporate Communications Operations Support

MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction. 

About the Role

We are looking for an experienced Corporate Communications Operations Support to join our team and support our client's press and communications activities. This role combines strategic coordination, operational excellence, and media engagement to ensure seamless communication processes and premium brand representation.

Key Responsibilities

Press Fleet & Vehicle Management

• Plan and book SoKo vehicles for media and stakeholders.
• Specify and order press cars in collaboration with product managers.
• Oversee technical checks and running-in processes for new press vehicles.F
• Prepare monthly newsletters on press fleet availability and communicate updates to stakeholders.
• Ensure compliance with the client fleet policies and manage logistics for brand ambassadors.

Reporting & Analysis

• Generate quarterly reports and weekly media updates (AK-Circle).
• Create market fact sheets and conduct monthly clipping analysis.
• Monitor media coverage and evaluate performance after press vehicle loans and events.
• Deliver insightful conclusions to support communication strategies.

Platforms & Tools Management

• Maintain media monitoring platforms and update Press Club content daily.
• Ensure timely uploads and accurate archiving of communication materials.
• Manage MM Platform (media monitoring).

Media Relations

• Prepare press books, newsletters, and maintain stakeholder/media contact databases.
• Support event-related documentation and follow-up on invitations.
• Deliver high-quality press materials ahead of media cycles.

Performance Indicators

• Timely completion of bookings, reports, and media updates.
• Accurate and insightful reporting to support communication objectives.
• Compliance with service-level agreements (SLAs) for newsletters, requests, and platform updates.

• Mandatory university degree in Communications, Marketing, Business Administration, or related field.
• Proven experience in the automotive industry, ideally with premium brands.
• Solid understanding of vehicle brands and communication processes.
• Strong presentation and coordination skills for event and media preparation.
• Familiarity with communication tools and platforms (experience with specialized systems is a plus).
• Excellent interpersonal and communication skills to interact with internal teams and external stakeholders.
• Ability to thrive in fast-paced environments and manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
• Native or C1-level proficiency in Portuguese and English (mandatory).

 

Join us and contribute to delivering premium experiences through efficient press fleet operations!

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

• Consumer Engagement
• Parts, Accessories & Service Performance
• Actionable Insights
• Repair Optimisation & Compliance
• Learning Solutions
• Distribution & Sales Performance

Our proven track record means that we now partner with almost every car manufacturer on the market.

The MSX Purpose

To empower Movers and Makers to thrive in our ever-changing world

The MSX Mission

To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.

The MSX Vision

To be the clients’ first choice, recognised for our operational excellence and commitment to driving change and innovation in the mobility industry.

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.