Corporate Benefits Coordinator

Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. 

Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. 

Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. 

We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. 

The Corporate Benefits Coordinator will support the U.S. Benefits Manager with various administrative responsibilities. Being able to work autonomously and efficiently to ensure the end-to-end running of operations are done accurately and timely. Having initiative and being able to multi-task are critical in the role. The ideal candidate will have a broad knowledge of benefits as well as general administrative responsibilities. 

In-office working at a T&T office is required two to three days out of the work week.

Benefits Coordinator responsibilities:

• Partner with Benefits Manager and HR Business Partners to effectively administer benefits to all USA staff 
• Manage employee wellness initiatives to include the wellness calendar, activities, etc.   
• Coordinate with outside vendors and providers to set up webinars and wellness events for employees 
• Assist new hires with enrolling in benefits as well as answer general benefits questions for employees 
• Assist with any reconciliation of invoices when required by accounting 
• Perform weekly, monthly and quarterly audits of benefit enrollments as necessary 
• Maintain benefits information on the company intranet to include annual plans, SPD’s, SBC’s.   
• Update and manage changes to the benefits summary documents.  
• Manage COBRA by liaising with our third-party administrator  
• Seek improvement and efficiencies with our internal benefits processes 
• Assist the rollout of Annual Enrollment with guidance from the Benefit Manager – to include communications, training, or administrative support.  
• Maintain relationship with brokers to understand rules and guidance regarding the T&T benefit plan 
• Follow up with employees and our 3rd party Absence Management Provider to monitor employee leaves of absence and communicate with all departments on status.  
• Maintain contact with insurance providers to assist in resolving employee issues. 
• Monitor changes and help resolve issues in the benefits portal 
• Monitor the Benefits inbox 
• Other duties may be assigned 
• SOX control responsibilities may be part of this role, which are to be adhered to where applicable. 

• Bachelor’s degree in Human Resources or Business Administration preferred 
• Minimum 3 years of Benefits management experience is required. Experience working in a corporate environment is preferred. 
• Excellent organization skills, ability to multi-task, prioritize, and be a team player 
• Ability to work independently with minimal supervision, but within a team environment 
• Highly proficient with Microsoft Office Suite products. Workday experience is a plus. 
• Contribute to process improvement 
• Ability to exercise judgement and discretion with sensitive and confidential information. 

Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. 

Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. 

Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. 

It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time.  

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Please find out more about us at www.turnerandtownsend.com/ 

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It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. 

Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.