Corporate Benefits Admin Team Leader

Team Leader – Corporate Benefits Administration

Location: Birmingham or Doncaster  (Hybrid)
Employment Type: Full-Time
Department: Corporate Benefits
Salary: £33,000 - 36,000 based on experience

“Lead, develop and inspire a high-performing team — while helping us deliver outstanding Corporate Benefits services to our clients.”

Shape the Future of Corporate Benefits with Radiant

Are you an experienced Team Leader who thrives on developing people, improving processes and delivering excellent client service? We’re looking for a motivated and organised professional to lead our Corporate Benefits Administration team, supporting both our consultants and our clients with efficiency, accuracy, and a collaborative approach.

This is an opportunity to take a key leadership role within a forward-thinking department where your ideas matter, your development is supported, and your contribution genuinely makes a difference.

Why Join Radiant?

We believe our people do their best work when they feel supported, valued, and part of a positive culture. At Radiant, you’ll benefit from:

Work-life balance: Early finish every Friday at 2:15pm, plus flexible hybrid working.

Generous holiday allowance: 28 days annual leave + bank holidays, plus your birthday off.

Financial security: 4x salary death-in-service cover, up to 5 years income protection, and 5% employer-matched pension contributions.

Health & wellbeing: MediCash benefits including 24/7 GP access, mental health support and retail discounts.

Professional growth: Ongoing training and career development through the Radiant Academy.

Friendly team culture: Join a collaborative, approachable group of professionals who celebrate both excellence and support.

What You’ll Be Doing

As a key leader within our Corporate Benefits function, you’ll support the team in delivering high-quality administration and outstanding service to our corporate clients.

Team Leadership

Ensure team members consistently meet agreed service levels

Organise and redistribute workloads to maintain efficiency

Support recruitment and onboarding of new team members

Deliver training, coaching and maintain full development logs

Monitor new business and produce management information as required

Hold regular 1:1 meetings and support performance reviews

Continuously review processes to identify and implement improvements

Assist the Head of Corporate with departmental projects

Highlight opportunities for new projects or improvements

Administration & Client Support

Ensure all compliance and regulatory requirements are met

Prepare and maintain client files for new business and renewals

Support Corporate Benefit Consultants through effective workflow management

Deliver full administrative duties aligned with the Corporate Benefits Administrator role

Build and maintain strong, professional client relationships

Consumer Duty

You will support the delivery of Consumer Duty outcomes by ensuring:

Client support is clear, responsive and helpful

Clients can easily make changes, raise concerns or request assistance

Additional Duties

You may also be required to undertake other reasonable tasks as requested by your Line Manager.

What You’ll Bring

Proven experience leading or supervising a team

Background in corporate benefits, employee benefits, or financial services administration

Excellent organisational skills and the ability to prioritise effectively

Strong communication skills with a collaborative leadership style

Confidence in coaching others and supporting their development

A proactive mindset and commitment to continuous improvement

Apply Now

If you’re ready to take the next step in your leadership career — developing a team, improving processes and helping us deliver exceptional Corporate Benefits services — we’d love to hear from you.

Please note: All applicants must be willing to undergo background screening, including police and bankruptcy checks.