Core Operations - Team Lead

Basic Purpose:

Acts as a liaison between the different client/IM service teams and the Subcustodians/Depositories to ensure the proper settlement of security and cash transactions.

A senior member of a team handling a variety of tasks associated with the settlement of international securities and cash. This role may also focus on specific duties pertaining to more complex issues and projects within a given team such as, corporate initiatives or market specific requirements.

Responsibilities:

• As a senior member of an operations team, candidate will provide support and control for various financial markets.
• Provide training to team members.
• Assist in coordinating/demonstrating requested material/process for internal/external audits.
• Assist Managers by prioritizing the workload and ensure daily tasks are completed.
• Provide support related to time critical settlement activity.
• As needed, perform functions of other team members.
• As needed, process and/or resolve complex operational issues.
• Promote and ensures all direct client service relationships inquiries are acted upon and completed in a timely manner.
• Assist and co-ordinate procedural changes to the current process.
• Assist in collecting and analyzing data related to key process and quality metrics.
• Assist by providing coverage in the absence of Staff Members or Manager.
• Assist the Manager by prioritizing the daily workload of the team to accommodate time critical or high risk events.
• Identify opportunities to improve processes within the unit
• Shares own experience/knowledge with others; provides guidance and support to less experienced colleagues.
• Completes own role independently or with minimal supervision/guidance.
• Applies knowledge/skills to a range of activities; acts as a source of technical expertise to others in own area; handles a variety of tasks at once.

Minimum Job Qualifications

• Bachelor’s degree or equivalent business experience required.
• At the minimum 7-10 years experience in the financial industry preferably with exposure to asset/cash servicing.
• Proven attention to detail.
• Excellent ability to multi-task.
• Excellent ability to analyze complex documents and understand financial markets.
• Proven ability to accurately process time sensitive transactions containing significant principal risk.
• Ability to work in a fast paced environment.

Must have excellent prioritization skills and sound independent judgment

About State Street

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We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

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