Copilot Consultant (Medior)

Inetum is a European leader in digital services. Every day, the Group's 28,000 consultants and specialists aim to make a digital impact for businesses, public sector bodies and society as a whole: solutions that contribute to performance, innovation and the common good.

Present in 19 countries, close to the regions, and with its major software publisher partners, Inetum meets the challenges of digital transformation with proximity and flexibility.

In response to a market that has been growing steadily for over 30 years, Inetum has made the deliberate choice to refocus on 4 core businesses in order to gain strength and offer customized solutions tailored to the specific needs of its customers: consulting (Inetum Consulting), infrastructure and application management (Inetum Technologies), software implementation (Inetum Solutions) and its own software publishing business (Inetum Software). Inetum has forged strategic partnerships with 4 of the world's leading software publishers - Salesforce, ServiceNow, Microsoft and SAP - and is pursuing a dedicated acquisition strategy to become one of Europe's top 5 in these technologies, and offer the best expertise to its customers.

At Inetum Belgium, we offer more than just a job; we provide an inspiring environment and opportunities for growth and development. We strive to create a workplace where you can harness your talents, contribute to challenging projects, and be part of a leading IT consultancy group.

As a Copilot Consultant (Medior), you lead customer engagements that convert strategy into handson value: from readiness and governance to adoption and continuous improvement. You’ll design and run workshops, shape rollout plans, and orchestrate change with a pragmatic, securityfirst mindset. 

You collaborate with architects, security engineers, and business stakeholders to land Copilot safely—balancing data access, compliance, and delightful user experiences. You’ll also mentor junior colleagues and contribute to presales, estimation, and scope definition. 

Roadmapping & AI Value Realization :

• Run Copilot readiness and value discovery workshops per department and role. 
• Define multiphase roadmaps with measurable KPIs (time saved, content quality, case resolution speed) and adoption scorecards. 

Copilot Readiness & Governance :

• Establish Copilot governance (eligible data sources, sensitivity labels, sharing boundaries, retention) across Teams, SharePoint, OneDrive, and Exchange. 
• Align with identity, device, and endpoint baselines (Entra ID, Intune) and advise on exceptions and approvals. 
• Contribute to a Center of Excellence practice for usage guidance, pattern libraries, and community support. 

Adoption & Change Enablement :

• Lead champions networks, rolebased training, and targeted communication waves. 
• Set up measurement (Adoption Score, Copilot usage insights) and drive iterative improvements. 

Data, Knowledge & Content Architecture :

• Map critical knowledge repositories and owners; establish information architecture for highvalue scenarios (sales, finance, HR, projects). 
• Guide permission hygiene, metadata standards, and lifecycle (archiving/retention) to keep Copilot answers accurate and compliant. 

Automation & Prompt Engineering Support :

• Create prompt playbooks and reusable templates for business outcomes (RFP responses, meeting briefs, policy summaries). 
• Connect Copilot with lightweight automations (Power Automate) and approved data sources; advise on Copilot Studio opportunities. 

Operations, Documentation & Handover 

• Produce runbooks, support guides, and escalation paths; track risks and remediation plans. 
• Support presales (scoping, effort estimates, Statements of Work) and stakeholder management. 

What you bring 

• Solid consulting experience in Microsoft 365 with customerfacing delivery. 
• Strong knowledge of Teams, SharePoint Online, OneDrive, and Exchange Online, plus identity & device basics (Entra ID, Intune). 
• Practical understanding of Purview concepts (DLP, sensitivity labels, retention) and how they shape safe Copilot outcomes. 
• Ability to lead workshops, translate requirements into backlogs, and communicate clearly with both IT and business. 
• Languages: English + Dutch and/or French preferred. 

Certifications (nice to have) :

• MS102, PL300, SC300 (or comparable). MS900 / SC900 / PL900 are a plus. 

Nice to have :

• Power Platform governance (environments, DLP policies), Viva (Connections, Engage, Learning). 
• Experience with migration tooling, analytics, or CoE toolkits. 
• Change & Adoption frameworks (e.g., ADKAR/PROSCI). 

At Inetum Belgium, we offer more than just a job; we provide an inspiring environment and opportunities for growth and development. We strive to create a workplace where you can harness your talents, contribute to challenging projects, and be part of a leading IT consultancy group.

Discover Your Future with Inetum Belgium

• Make a Difference with a Meaningful Career: step into a role where your work truly matters. At Inetum Belgium, you’ll have the chance to impact lives and drive meaningful change every day.
• Grow and Evolve Professionally: embrace a culture of continuous learning and development. We offer a range of training opportunities designed to help you expand your skills and advance your career.
• Unlock Relevant Career Opportunities: pursue the career path you’ve always dreamed of with tailored opportunities and the IT expertise you need to succeed.
• Achieve Work-Life Balance: we value your well-being. Enjoy flexible working hours, the convenience of satellite offices, the comfort of home working, and an informal, no-nonsense environment.
• Enjoy Generous Annual Leave: life is more than just work. Take advantage of 32 days of annual leave to relax and recharge.
• Travel in Comfort: forget the hassle of commuting. We provide a company car and a national fuel/charging card to keep you on the move. Prefer a different option? You can choose a mobility allowance instead
• Comprehensive Insurance Coverage: your health and security are our priorities. Benefit from group insurance and hospitalization insurance that show we care.
• Attractive Compensation Package: we offer a competitive gross salary  to recognize and appreciate your hard work.