Coordinator, SMB Growth

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

WHAT YOU WILL OWN:

Tasked with the care of a portfolio of partner accounts, you will be expected to:

● Meet the expected daily productivity in terms of the number of vendor sales calls to sell assigned products.

● Be sales-minded and resourceful to hit set KPIs.

● Manage vendor objections according to set guideline

● Record calls, sales and other useful information accurately into CRM tool following guidelines

● Active check and respond in the company’s collaboration platform

ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE.

● As this is a 100% telesales role, you need to be comfortable in making outbound calls via digital communication tools over extended periods of time.

● Open to fresh graduates. Previous telesales experience is not necessary but is an added advantage (maximum 1.5 years),

● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Bahasa Malaysia.

● A strong relationship builder, target-oriented, resilient and a team player with a willingness to learn.

● Fast learner and able to adapt quickly to constant changes in operational processes and requirements.