Coordinator, Labour Relations

Be part of the journey!

Our mission is to be the airline of choice for both our customers and our employees. Open‑mindedness, caring for others, working smart, and—above all—a good dose of fun help us achieve great things every day. Our commitment has earned us multiple awards as the world’s best leisure airline, and we’re just getting started.

Want to join us? You’ll enjoy exclusive travel perks to explore the world and create unforgettable memories, as well as the opportunity to work in modern and inspiring environments.

Reporting to the Senior Director, Labour Relations and Negotiations, the incumbent plays a central role in support, analysis, and coordination. They contribute to the quality of labour relations operations, support negotiation mandates, and help optimize internal tools and processes.

Responsibilities

• Provide direct support to the Senior Director in labour relations files, negotiations, and various organizational projects.
• Develop, maintain, and optimize digital systems to centralize labour relations files, collective agreements, registers, and historical data.
• Coordinate follow‑ups, timelines, and team activities: litigation, investigations, grievances, arbitration files, collective agreement renewal cycles, and negotiation preparation.
• Maintain accurate data and statistics related to unionized employees and produce reports supporting the team’s mandates.
• Collaborate in preparing files, executing projects, and contributing to continuous improvement of team practices.
• Respond to arbitration requests, coordinate logistics with managers, counsel, and union representatives, and ensure required follow‑ups.
• Participate in optimization projects, including those involving artificial intelligence, and design digital tools to improve managerial efficiency.
• Train internal stakeholders on digital tools, automated registers, and analytics platforms.
• Maintain an up‑to‑date inventory of collective agreements, labour relations contracts, and negotiation cycles across the organization and the industry.
• Conduct research on industry trends, salary structures, regulations, and legislative changes to support decision‑making.

• College diploma (DEC) in administrative techniques or a related field.

• Relevant experience in coordination, data analysis, or specialized administrative support; experience in a unionized environment is an asset but not mandatory.

• Strong proficiency with MS Office (Word, Excel, Outlook, Teams) and demonstrated comfort with collaborative digital tools and AI (e.g., Copilot).

• Excellent interpersonal skills, collaborative mindset, and ability to work closely with multiple stakeholders.

• Strong organizational skills and ability to manage several files simultaneously.

• Ability to learn quickly, adapt to new technologies, and take initiative in follow‑ups.

• Time management, prioritization, and coordination abilities.

• Strong oral and written communication skills in French and English.

A good command of French is required for positions based in Québec. The incumbent will frequently communicate in English, both orally and in writing, with colleagues, clients, and other stakeholders in Québec and internationally.

*Artificial intelligence tools may be used to support the analysis of applications, including sorting or pre‑screening profiles based on job‑related criteria. All applications are then reviewed by our recruitment team to ensure an equitable and inclusive process.

Employment Equity

At Transat, we foster an environment where inclusiveness, respect and equity reign. We endeavour to build a workforce that reflects the diversity of our customers as well as the communities to which we travel. We encourage women, members of visible minorities, ethnic minorities, aboriginal peoples as well as people with disabilities to submit their candidacy. Transat will accommodate people with disabilities throughout the recruitment and selection process. If you require an accommodation, please contact us in order to work together in meeting adequately your needs.