Coordinator (Cyber Safety)

Position: Coordinator

Program: Cyber Safety for Vulnerable Newcomers to Canada in Language & Career College

Schedule: Hybrid position at 35 hours per week, starting ASAP until March 31, 2030

Location: Vancouver

Posting Date: March 27, 2026

Closing Date: April 6, 2026

Why Choose Us!

Join ISSofBC, one of the largest and first newcomer and refugee agencies in Canada. As well as being a values-driven organization, we pride ourselves on diversity, inclusion, innovation, and transparency. You can make lifelong friends and connections when you join our family. What's more, we also have multiple locations and offer flexible working and shorter working weeks than most organizations. 

Summary

Supporting the implementation and delivery of a four-year cybersecurity capacity-building project, the coordinator works collaboratively with the Moodle Developer and external subject matter experts to support curriculum delivery, learner engagement, system integrity, and program reporting. The role contributes to measurable outcomes, national rollout activities, and secure program operations.

How You Will Make a Difference

Reporting to the Cyber Safety Manager, develops, updates, and delivers cybersecurity training modules, orientations, and webinars for pilot and national cohorts.

Supports curriculum refinement in collaboration with Subject Matter Experts and the Cybersecurity Manager to ensure accuracy and relevance.

Assists in integrating digital literacy and cybersecurity best practices into training materials.

Coordinates pilot implementation activities, including learner onboarding and cohort communications.

Responds to learner inquiries and feedback in a timely and professional manner.

Collaborates with the Moodle Developer to ensure training content is functional, accessible, and aligned with LMS capabilities.

Monitors learner engagement, participation metrics, and completion rates and provides data to support reporting and evaluation activities.

Supports the development of resource materials, guides, and supplementary learning tools.

Assists with stakeholder communications and national rollout coordination as required.

Contributes to documentation, progress reporting, and compliance requirements under the CSCP funding agreement.

Supports program sustainability planning and final project wrap-up activities.

Performs other related duties as required.

What You Bring

Degree or diploma in Cybersecurity, Information Technology, Computer Science, Adult Education, or a related field, plus a minimum of two (2) years’ recent related experience in cybersecurity training, digital education, or program coordination; OR an equivalent combination of education, training, and experience.

Demonstrated knowledge of foundational cybersecurity principles, digital safety practices, and risk awareness.

Experience supporting online or blended learning environments; familiarity with Moodle or similar LMS platforms is an asset.

Ability to communicate technical information clearly in both written and oral English.

Demonstrated cultural competency and ability to work effectively with diverse populations.

Strong organizational skills, attention to detail, and ability to manage multiple priorities with minimal supervision.

Demonstrated proficiency with current digital tools, virtual platforms, and cybersecurity awareness resources.

Ability to maintain confidentiality and handle sensitive information responsibly.

Possession of and ability to maintain a clear provincial Criminal Record Check.

Position Competencies

Communication: Communicates complex cybersecurity concepts clearly to learners and stakeholders while responding effectively to inquiries and feedback.

Taking Initiative: Proactively identifies improvements to training content, learner supports, and engagement strategies.

Critical Thinking Skills: Consistently apply problem-solving skills to analyze complex situations, evaluate multiple perspectives, and make well-informed decisions.

Core Organization Competencies

Delivering Results: Consistently achieve results by setting clear goals, prioritizing effectively, and following through with high-quality outcomes.

Values Alignment: Demonstrates and promotes organizational values through daily actions and decision-making, fostering a positive and inclusive work environment.

Valuing Diversity: Actively contributes to creating an environment where people from diverse backgrounds and abilities have equal access to services and resources.

ISSofBC Value Proposition

Expected Hiring Salary: $29.12 - $33.01 per hour.

Dependent on education, training, experience, and internal equity. Wage grids are reviewed annually. We are a proud and certified Living Wage BC Employer. Our current total compensation package continues to meet the requirements of living wages in BC to support our employees.

105 hours of vacation and 35 hours of personal leave.

Extended health and dental benefits.

Employee and Family Assistance Program (EFAP).

Employer RRSP contribution at 3% with no required employee contribution. Optional employee RRSP contribution at 1-5% with employer contribution up to 5%.

Inclusive culture and supportive workplace with opportunity for innovation and development.

Values-based organization with collaborative peers with a wide range of backgrounds and talents.

We acknowledge Indigenous Peoples on whose territories we are privileged to work, welcome and support newcomers, including immigrants, refugees and students. We honour the Nations who have always cared for these lands, waters, and air. In line with ISSofBC's commitment to equity, we promote inclusive employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientations, gender identities or expressions (2SLGBTQI+), and racialized individuals. Guided by our values of Purpose, Improvement, Belonging, and being Genuine, we strive to create a collaborative environment where diverse perspectives and unique strengths are celebrated.

If You are Passionate about Making a Difference, Apply Now!