Coordinator, Center of Excellence

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

NBCU Ad Sales Center of Excellence is seeking a Coordinator to support high-impact business initiatives, combining project coordination, data-driven insights, and executive support for senior leadership.  The ideal candidate is a self-starter who has a curiosity to learn and an interest to grow within a strategy, operations or learning and development function. This role includes developing materials and presentations focused on business operations, data analysis, and training program execution, therefore the Coordinator must have significant experience in PowerPoint, Excel, and Office 365.  Must be able to work across teams to coordinate projects, manage timelines, and deliver outputs to executive-level stakeholders.

Program & Project Coordination

• Support end-to-end logistics and execution for focused or large-scale trainings or offsites, including participant registration, facilitator coordination, scheduling, and real-time issue resolution across multiple locations and sessions
• Develop and coordinate PowerPoint materials for trainings, offsites, and meetings
• Manage requests for SharePoint communication site support, including building new communication sites, overseeing storage upgrades, and establishing best-in-class maintenance processes
• Maintain and update content across internal platforms (Highspot, SharePoint, LMS), ensuring accuracy, consistency, and alignment while serving as a key point of contact for stakeholders

Data & Insights

• Develop executive-ready materials that synthesize data, insights, and recommendations, communicate key findings with executive-ready presentations.
• Track, analyze, and report on program performance metrics (e.g. pre- or post- event feedback surveys; training attendance data reports, etc.), identifying trends and opportunities to improve future initiatives.
• Support data-driven projects by organizing, cleaning, and synthesizing information across multiple sources.
• Contribute to ongoing analysis of internal tools and platforms (e.g., adoption, system usage patterns, ROI), helping shape recommendations for improvements or new initiatives.

Administrative Support

• Support the CoE team with administrative functions including but not limited to: scheduling trainings, running tech, processing invoices, collecting & ordering supplies for training programs, or additional needs.
• Provide administrative support to the SVP, Sales Effectiveness including complex calendar management, travel arrangements, expenses, etc.
• Provide support on special projects and ad hoc requests as needed, e.g. assistance with preparing a presentation, spreadsheets, etc.

Desired Characteristics

• Proactive, solutions-oriented thinker who anticipates needs, problem-solves effectively, and takes initiative in a fast-paced environment
• Strong project management skills with the ability to manage multiple priorities, adapt quickly, and operate with a high level of ownership
• Collaborative and professional, with the ability to work cross-functionally and engage confidently with stakeholders at all levels, including senior leadership
• Analytical mindset with experience working with data (Excel, dashboards, reporting) and translating insights into clear, actionable recommendations
• Growth-oriented and intellectually curious, with a willingness to learn, iterate based on feedback, and continuously improve processes

Basic Qualifications

• BA/BS with Business, Communications or related majors or similar experience
• Internship or early experience in business operations, analytics, sales support, consulting, or program coordination
• Proven experience with Microsoft Office (Outlook, Excel, PowerPoint, Word, SharePoint, One Drive, Teams, Forms) or the ability to quickly learn to become advanced user
• Ability to multi-task and handle changing priorities in a fast-paced environment

Hybrid: This position currently has a hybrid schedule, which requires contributing from the office a minimum of four days per week. The Company reserves the right to change in-office requirements at any time.

Salary range: $55,000 - 58,000 (overtime eligible)

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [email protected].