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Coordinator, Category-Cooler

PilotCompany

Knoxville, TN, United States permanent

Posted: March 6, 2026

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Quick Summary

We are seeking a motivated and detail-oriented Coordinator with excellent communication skills to join our team as a Category-Cooler at Pilot Company in Knoxville, TN.

Job Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

The Coordinator of Cooler is responsible for assisting in the store execution of a $495M Category across 650+ stores in 42 states. This role works with the category leaders in taking strategies and making them a reality in stores. As the voice of the category to the stores you will ensure the execution of the Cooler strategies and ensure stores have what they need to be successful in the Cooler category. 

Essential Job Functions

• Team lead in our Service Now platform where the stores can communicate opportunities and issues to the category.
• Oversee the development of our "On Ramp" booklet the category develops for stores that provide the instructions on execution of resets, marketing signage, promotional signage, shippers or any other activity the category needs the stores to execute.
• Assist the category team in our internal systems, working with pricebook teams on setting up new items, promotions, retails, etc.
• Work with our distribution partners to ensure on time deliveries and to help stores through any issues of missed deliveries or cut deliveries.
• Assist our new store opening teams in ensuring they have all that they need for new store openings such as cooler fixtures, signage, drink delivery scheduling, etc.
• Work with marketing team to ensure all signage for promotions and other in store activity get to stores correctly and in the correct amounts. 

Functional Knowledge: Requires basic technical skills to perform routine tasks

Business Acumen: Applies understanding of how efforts impact broader objectives

Leadership: No supervisory responsibilities

Problem Solving: Uses existing procedures to solve standard problems

Impact: Impacts own quality and effectiveness of work

Interpersonal Skills: Communicates basic technical information typically within own team

Timeframe: Must meet near term targets

Education Required: High school diploma or equivalent; bachelor's degree or equivalent preferred

Specialized Knowledge

Experience in convenience industry, retail industry or consumer packaged goods. 

Benefits

• Nation-wide Medical Plan/Dental/Vision
• 401(k) and Flexible Spending Accounts
• Employee Fuel Discount
• Adoption Assistance
• Tuition Reimbursement
• Onsite Gym and Cafeteria
• Weekly Pay

All your information will be kept confidential according to EEO guidelines

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