COO, GovCloud & Missionforce

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Job Category

Operations

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The COO will serve as a trusted strategic advisor and key partner to the CEO of GovCloud and Missionforce This role will be critical in driving organizational priorities, translating strategy into actionable execution, V2MOM governance, preparing for key engagements, and fostering cross-organizational relationships.

This is a unique opportunity to support this newly forming organization by leading strategic initiatives, enhancing operational effectiveness, and amplifying the CEO’s voice. The ideal candidate will combine strategic vision, marketing expertise, and operational excellence to excel in this dynamic role.

Responsibilities:

• Drive organizational initiatives and strategic projects to successful outcomes, ensuring alignment with business objectives.

• Own the preparation of materials for key meetings, including quarterly business reviews (QBRs), executive briefings, and all-hands meetings.

• Support and manage the execution of regular and ad hoc senior executive presentations and reporting.

• Develop and execute strategies to amplify the Missionforce’s voice internally and externally.

• V2MOM (strategic planning framework) creation and governance.

• Drive impactful event strategy, ensuring appropriate representation at customer, partner, and industry events.

• Partner with Finance and Employee Success to streamline processes and optimize organizational effectiveness.

• Articulate and advocate for the GovCloud and Missionforce vision and strategy.

• Collaborate with cross-functional senior executive leaders to align on initiatives and foster cohesive execution.

• Act as a liaison across teams to ensure alignment and coordination across key stakeholders and teams.
 

Qualifications:

• 15+ years of strategy and operations leadership experience at large, global organizations.

• Experience working with the Department of Defense and/or Intelligence Community. 

• Strong analytical and business acumen, with a demonstrated ability to manage and lead complex central functions.

• Proven ability to lead large direct teams and highly cross-functional teams across the organization.

• Strong project management skills, with the ability to prioritize and drive success across multiple large-scale initiatives.

• Ability to succeed in a collaborative, fast-paced environment; ability to remain flexible and adjust on the fly to new demands and respond with a sense of urgency.

• Excellent written and oral communication skills; able to convey complex ideas in a strategic and concise fashion.

• Strong core values, high ethical standards, and sound judgment; champion of equality.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $228,500 - $305,760 annually

There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $251,440 - $336,280 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process.

The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.