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Contracts Administrator

Workday

Costa Rica permanent

Posted: March 24, 2026

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Quick Summary

We’re looking for a Contracts Administrator with excellent communication skills, a passion for process improvement, and a knack for building relationships with clients and colleagues.

Job Description

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Global Legal Services team supports Workday’s Go To Market team in a wide variety of transactional and in-depth work. This worldwide team comprises contract management and legal professionals who handle work across Workday’s customer base and net new accounts. The team is asked to manage a large volume of requests and interact with several cross functional teams.

Información sobre el equipo

El equipo de servicios Jurídicos Globales apoya al equipo legal Go To Market de Workday en diversas labores transaccionales y de fondo. Este equipo mundial está formado por profesionales de gestión de contratos que se encargan del trabajo de toda la base de clientes de Workday y de cuentas netas nuevas. El equipo debe gestionar un gran volumen de solicitudes e interactuar con varios equipos interfuncionales.

About the Role

In this role, you will assume a wide range of responsibilities, all of which will require critical thinking, innovation, and integrity. We are looking for someone with a solid work ethic, impeccable attention to detail, high energy, strong project management skills and a positive attitude.
 

Workday is a fast-growing company, and you will need to prioritize, work independently and be proactive. The utmost confidentiality is imperative, as you will be working on sensitive projects and will be privy to confidential information.

Responsibilities

• Negotiating, structuring, and/or administrating contractual documents that establish business relationships with vendors, customers and/or partners

• Work with sales and service teams as well as the legal department to structure contracts

• Analyse contracts to ensure compliance to company policy, government specifications and other requirements

• Manage workflow for contract review process for a variety of contract types, beginning with receipt of requests for contract generation through routing for signatures and final distribution

• Assist with maintenance and improvements of contracts management processes and system as well as implementation and enforcement of contract policies

• Coordinate with cross-functional teams during contract review, acting as a key contact for the legal department by providing guidance on commonly requested edits, non-standard terms, policies, questions, etc.

• Review proposed modifications to contracts and work with internal business partners and third parties to negotiate terms and acquire approvals for modifications as required

• Draft and revise contract wording to address various situations as they arise

• Maintain processes between the legal department and other groups, collaborating to continually improve the contracts administration process

• Provide administrative and other support to in-house legal staff, including research, correspondence and record-keeping

• Complete assigned projects as determined by needs of the business and department

Información sobre la función

• En este puesto, tendrá una amplia gama de responsabilidades, para las cuales es necesario contar con habilidades de pensamiento crítico, innovación e integridad. Buscamos a alguien con una sólida ética de trabajo, impecable atención al detalle, gran energía, fuertes habilidades de gestión de proyectos y una actitud positiva.

• ​Workday es una empresa en rápido crecimiento, por lo que deberá establecer prioridades, trabajar de forma independiente y ser proactivo. Es imprescindible contar con un sentido de máxima confidencialidad, ya que trabajará en proyectos delicados y tendrá acceso a información confidencial.

Responsabilidades
 

• Negociar, estructurar y/o administrar documentos contractuales que establezcan relaciones comerciales con proveedores, clientes y/o socios.

• Trabajar con los equipos de ventas y servicios, así como con el departamento jurídico, para estructurar los contratos.

• Analizar los contratos para garantizar el cumplimiento de la política de la empresa, las especificaciones gubernamentales y otros requisitos.

• Gestionar el flujo de trabajo para el proceso de revisión de contratos de diversos tipos, desde la recepción de solicitudes para la generación de contratos hasta su firma y distribución final.

• Colaborar en el mantenimiento y la mejora de los procesos y el sistema de gestión de contratos, así como en la aplicación y el cumplimiento de las políticas contractuales.

• Coordinarse con los equipos interfuncionales durante la revisión de los contratos, actuando como contacto clave para el departamento jurídico al proporcionar orientación sobre las ediciones más solicitadas, los términos no estándar, las políticas, las preguntas, etc.

• Revisar las modificaciones propuestas a los contratos y trabajar con socios comerciales internos y terceros para negociar los términos y obtener las aprobaciones para las modificaciones según sea necesario.

• Redactar y revisar la redacción de los contratos en función de las distintas situaciones que se planteen.

• Mantener los procesos entre el departamento jurídico y otros grupos, colaborando para mejorar continuamente el proceso de administración de contratos.

• Proporcionar apoyo administrativo al personal jurídico interno y también apoyar en la investigación, la correspondencia y el mantenimiento de registros.

• Completar los proyectos asignados en función de las necesidades de la empresa y del departamento.

About You

Basic Qualifications

• 3+years of experience managing contracts (including drafting and negotiation) in a corporate environment

• Bachelor’s Degree or equivalent  

• Experience in a legal department or a law firm is a strong plus
 

Other Qualifications

• Proficient in Word, Excel and PowerPoint

• Experience with a contract management system, i.e. Apttus

• Experience with electronic signature software, i.e. EchoSign, Docusign

• Ability to set priorities, be flexible and handle multiple tasks, and to track and follow up on projects

• Detail oriented, meticulous and strong organizational skills

• Excellent communication and interpersonal skills while working collaboratively in a team environment 

• Ability to work independently with minimum supervision, shift focus, adapt to changing priorities, maintain patience in high pressure situations and take initiative where appropriate

• Ability to work on short and long-term projects

• Able and comfortable working with contract redlines

• Excellent customer service skills

• Courteous, flexible, highly organized, competent and reliable, proactive and uses independent judgment

• A third language in addition to English and Spanish is a plus. 

Qué esperamos de usted

Cualificaciones básicas

• Más de 3 años de experiencia en gestión de contratos (incluyendo redacción y negociación) en un entorno corporativo.

• Licenciatura o equivalente  

• Se valorará muy positivamente la experiencia previa en departamentos legales o firmas de abogados
 

Otras cualificaciones

• Dominio de Word, Excel y PowerPoint

• Experiencia con un sistema de gestión de contratos, por ejemplo Apttus

• Experiencia con software de firma electrónica, es decir, EchoSign, Docusign

• Capacidad para establecer prioridades, ser flexible y gestionar múltiples tareas, así como para controlar y dar seguimiento a los proyectos.

• Orientación al detalle, meticulosidad y gran capacidad de organización

• Excelentes dotes de comunicación y habilidades interpersonales para trabajar en un entorno de colaboración. 

• Capacidad para trabajar de forma independiente con una supervisión mínima, cambiar de enfoque, adaptarse a prioridades cambiantes, mantener la paciencia en situaciones de gran presión y tomar la iniciativa cuando sea apropiado.

• Capacidad para trabajar en proyectos a corto y largo plazo

• Capacidad y familiaridad con labores de revisión y modificación de contratos.

• Excelentes aptitudes de atención al cliente

• Otras cualidades: cortesía, flexibilidad, organización, competencia, confianza, proactividad y criterio propio.

• Se valorará un tercer idioma adicional al inglés y al español.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

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