Contracts Administrator

JOIN OUR TEAM:
Join EQS as a Contracts Administrator and help create the operational backbone behind a smooth, trustworthy customer lifecycle. Based in Barcelona, you will make sure contract changes, approvals, billing readiness, and system data are handled with precision so our commercial teams can move faster and our customers experience fewer delays, disputes, and handoff issues. This is a strong fit for someone who enjoys structured work, cares deeply about accuracy, and wants to make a visible impact in a growing SaaS environment.   

EQS Group is a leading international cloud software provider in the areas of Compliance & Ethics, Data Privacy, Sustainability Management, and Investor Relations. We help thousands of companies worldwide to cultivate trust by simplifying complex processes, ensuring transparency, and enabling clear communication with stakeholders.    

Our success is built on our people. We bring together talented individuals who care about doing meaningful work, take pride in what they do, and support one another to achieve more together. We believe passion and trust aren’t just values — they’re at the core of how we operate, every day. 

Our mission is to Create Trusted Companies. If you share our passion for our mission, we’d love to have you help us turn it into reality.

OUR CULTURE DRIVES OUR BENEFITS:
• You're important. We foster a trusting environment and lifelong learning to support your individual development. Set personal development goals, receive support and regular feedback – we give you the tools to succeed.
•  Living our values. Our values connect us. They shape how we work and collaborate across teams and cultures, creating belonging, trust, and an environment where everyone can thrive.
• Great atmosphere. We cultivate a dynamic culture where shared goals bring us together. From unforgettable company events to volunteering initiatives, we inspire and empower each other to make a positive impact.
• Work-life balance is a must. Work in a modern office in the heart of Barcelona. In addition, we offer flexibility through our hybrid-working model, conveniently arrange your working hours, and the ability to work from abroad within the EU. We provide you with 24 days of paid vacation – because we also value your free time.
• Special Perks Just for You. We offer you other exciting benefits, such as meal vouchers for your healthy breaks, as well as corporate shopping benefits. 
• Health is a priority. We offer private health insurance, and you can also benefit from our corporate mental health counselling!

YOUR IMPACT:
This role matters because strong post-sale operations are essential to scalable growth, predictable renewals, and a customer experience built on trust. As Contracts Administrator, you will help ensure that contract execution, billing readiness, and commercial data accuracy keep pace with the needs of the business. 

• Own contract administration and data accuracy across renewals, amendments, and post-sale customer change requests.  
• Process and validate contract changes including amendments, term changes, co-termination, legal entity updates, and pricing adjustments.  
• Coordinate approval workflows for discounts, exceptions, and non-standard terms with Sales, Finance, and Legal.  
• Ensure billing and invoicing readiness by validating tax treatment, VAT logic, payment terms, invoice schedules, and billing setup — and manage related operational requests such as PO updates, invoice contact changes, billing corrections, and contract terminations. 
• Support pricing and commercial governance, including CPI adjustments and pre-renewal quote readiness. 
• Maintain high data quality in Salesforce and connected systems by identifying and correcting errors, duplicates, and product mapping issues.  
• Partner with Revenue Operations and IT to identify process gaps, improve workflows, and support automation initiatives.  
• Support reporting and forecasting by ensuring contract data accurately reflects commercial reality and contributes to ARR, churn, and renewal visibility.  
• Work closely with Renewals Specialists so they can focus on customer conversations while you ensure execution quality, approval compliance, and operational accuracy.  

Be part of an exciting journey and contribute to our success story of becoming the leading provider of digital compliance and governance solutions.

THIS IS YOU:
What You Know  

• 1 to 4 years of experience in contract administration, deal desk, customer operations, or commercial operations— ideally within a SaaS or subscription-based environment.
• Working knowledge of SaaS contracts, renewals, amendments, pricing structures, and billing mechanics.
• Hands-on experience with Salesforce (or a similar CRM/CPQ tool) for managing contract, order form, and account data.
• Fluency in English,French(C1/C2) 
• Familiarity with approval workflows, discount governance, and legal exception handling.
• Experience working cross-functionally with Finance, Legal, Sales, and Revenue Operations.

How You Operate  

• Detail-oriented and highly structured, with a strong focus on accuracy.
• Process-driven, with an interest in standardization and continuous improvement.
• Calm and methodical when managing high volumes and competing priorities.
• Comfortable working with defined SLAs, queues, and operational metrics.
• Curious about automation and AI as tools to reduce manual effort and error rates.

How You Collaborate  

• Work daily with Sales, Finance, and Renewals Specialists to resolve contract, billing, and pricing questions.
• Coordinate with Legal on non-standard terms, approvals, and escalations.
• Collaborate with Revenue Operations and IT on data standards, reporting accuracy, and workflow optimization.
• Communicate clearly and proactively to prevent downstream issues before they impact customers.