Contracts Administration Manager

Location: Rainham, Essex

About Us

Adler & Allan is a leader in environmental risk reduction, industrial services, and infrastructure support. Working across the UK, we help clients manage critical assets safely, sustainably, and compliantly. As we continue to grow, we are strengthening our commercial functions to support a rapidly expanding customer base and new acquisitions.

The Opportunity

We are seeking a highly capable Contracts Administration Manager to lead a small, high-performing contracts team and drive excellence across the full contract lifecycle. This role requires strong commercial acumen, the ability to interpret and manage contract risk, and a collaborative approach to working with stakeholders across operations, sales, finance, and newly acquired businesses.

You will be responsible for ensuring accurate contract governance, proactive customer engagement, continuous improvement of the contract pipeline, and maintaining the highest standards of service across all contract activities.

Leadership & Team Development

• Lead, mentor, and develop a team of contract administrators/supervisors.
• Create structured development plans and conduct regular performance reviews.
• Build a collaborative, high-performing team culture that supports business growth.

Contract Management & Commercial Governance

• Oversee the preparation, review, negotiation, and management of a wide range of service contracts.
• Ensure contracts comply with internal policies and minimise commercial and operational risk.
• Maintain an accurate, fully updated central contract database.
• Monitor contract performance, ensuring renewals, variations, and commercial milestones are delivered on time.

Commercial Insight & Customer Engagement

• Participate in customer review meetings and present management information as required.
• Support the sales team in discussing opportunities and pipeline development.
• Provide regular updates on contract progress, commercial risks, and opportunities for efficiency or improvement.

Cross-Functional Collaboration

• Work closely with operations to resolve service issues or complaints for contracted customers.
• Collaborate with legal, procurement, finance, and wider business functions to solve contract challenges and support growth.
• Lead or contribute to continuous improvement initiatives within the contracts function.

Operational & Reporting Duties

• Ensure the timely preparation of internal and external reports.
• Oversee invoice submissions where required.
• Ensure all contract-related activity adheres to company processes and high-quality standards.

About you:

• Proven experience in contract management, commercial operations, or a similar role.
• Strong commercial awareness with the ability to identify risk, interpret contract terms, and support strategic decision-making.
• Excellent negotiation, communication, and interpersonal skills.
• Strong leadership capability with experience developing teams.
• High level of organisation, accuracy, and attention to detail.
• Ability to work collaboratively across departments and at all levels of the organisation.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.