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Contracting & Credentialing Specialist (Healthcare Technology) - A338

Pearl

Cape Town, Western Cape, South Africa Remote permanent

Posted: April 1, 2026

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Quick Summary

Contracting & Credentialing Specialist will be responsible for developing and implementing end-to-end contracting and credentialing processes across multiple healthcare technology clients in the Western Cape region.

Job Description

Industry

Healthcare Technology / Practice Operations

Work Arrangement

100% Remote — must overlap with 9:00 AM – 5:00 PM Pacific Time, Monday–Friday

Job Type

Full-time

Work Schedule

Monday–Friday, 9:00 AM – 5:00 PM Pacific Time

Locations:

Philippines, Latin America, South Africa, Anywhere Remote (Pacific Time availability required)

About Pearl Talent

Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over $5B in aggregate and are backed by companies like OpenAI, a16z, and Founders Fund. They’re looking for the sharpest, hungriest candidates who they can consistently promote and work with over many years. Candidates we’ve hired have been flown out to the US and EU to work with their clients, and even promoted to roles that match folks onshore in the US.

Hear why we exist, what we believe in, and who we’re building for: WATCH HERE

Why Work with Us?
At Pearl, we’re not just another recruiting firm—we connect you with exceptional opportunities to work alongside visionary US and EU founders. Our focus is on placing you in roles where you can grow, be challenged, and build long-term, meaningful careers.

About the Company

Our client is a rapidly growing healthcare technology company enabling Nurse Practitioners to launch and operate independent primary care practices. Their platform handles operational infrastructure, including credentialing and insurance billing, allowing providers to focus on patient care.

Role Overview

The Contracting & Credentialing Specialist owns end-to-end provider credentialing and payer enrollment across multiple US states. You will manage credentialing pipelines, group contract enrollment, and payer communications, ensuring providers launch on time. This is a highly autonomous, execution-heavy role where you proactively identify blockers, escalate when necessary, and build SOPs from scratch. Ideal candidates thrive in fast-paced, high-growth environments, think like owners, and can operate independently without detailed instructions.

Your Impact:

• Ensure timely provider launches by managing credentialing and enrollment pipelines across multiple states
• Reduce time-to-launch by proactively identifying and resolving credentialing blockers
• Maintain accurate master tracking systems and communicate updates proactively
• Support expansion into new states and payer relationships
• Contribute to building scalable processes and documentation for the credentialing function

Core Responsibilities

Provider Credentialing — 35%

• Manage end-to-end credentialing and recredentialing of Nurse Practitioners with commercial, Medicare, and Medicaid payers
• Prepare and submit applications via CAQH, PECOS, Availity, and payer-specific portals
• Track application status and proactively follow up with payers to accelerate approvals
• Identify and escalate credentialing blockers to leadership before they impact launch dates
• Maintain CAQH revalidation and ensure provider profile accuracy

Payer Enrollment — 30%

• Prepare and submit group-level enrollment and contracting materials for new markets
• Enroll providers under existing group contracts, ensuring correct payer attachment
• Coordinate provider additions, location changes, and tax ID updates across payers

Operational Tracking & Reporting — 20%

• Maintain master credentialing tracker in Google Sheets with accurate, current data
• Communicate credentialing timelines and blockers proactively via Slack
• Prioritize workflows based on provider launch dates

Payer Contracting Support — 10%

• Support onboarding of providers under group payer contracts
• Assist with document collection, submission, and record-keeping
• Maintain organized records of payer contracts and related documentation

SOP Development & Cross-Functional Coordination — 5%

• Build SOPs and call scripts for payer communication from scratch
• Serve as internal point of contact for credentialing and enrollment questions
• Coordinate with in-house billing team to align on claim flags and provider status


Requirements:
Must-Haves (Required)

• 3+ years experience in provider credentialing, payer enrollment, or payer contracting
• Experience across at least 3 US states
• Experience credentialing Nurse Practitioners
• Hands-on experience with group contract enrollment
• Proficiency with CAQH, PECOS, Availity, and payer portals
• Strong spoken English — comfortable making payer phone calls
• Highly organized with ability to manage multiple workflows simultaneously
• Self-directed and proactive; able to escalate blockers and suggest solutions

Nice-to-Haves (Preferred)

• Experience in Arizona, Washington, Oregon, Colorado, Utah, Minnesota, or Nevada
• Familiarity with delegated credentialing processes
• Background in primary care or Nurse Practitioner-specific credentialing
• Experience in startup, MSO, or provider network environments
• Experience building SOPs or process documentation

Tools Proficiency

Must-Haves (Required)

• CAQH, PECOS, Availity, payer-specific portals, Google Sheets, Slack, Notion

Nice-to-Haves (Preferred)

• Credentialing management software or platforms (open to recommending tools)


Benefits:
• Competitive Salary: Based on experience and skills

• Remote Work: Fully remote—work from anywhere
• Performance Bonus: Based on data accuracy, reporting timeliness, and overall sales efficiency
• Team Incentives: Recognition for maintaining 100% CRM hygiene and on-time reporting
• Generous PTO: In accordance with company policy
• Health Coverage for PH-based talents: HMO coverage after 3 months for full-time employees
• Direct Mentorship: Guidance from international industry experts
• Learning & Development: Ongoing access to resources for professional growth
• Global Networking: Connect with professionals worldwide

Our Recruitment Process

• Application
• Screening
• Skills Assessment
• Top-grading Interview
• Client Interview
• Job Offer
• Client Onboarding

Ready to Join Us?

If this role aligns with your skills and goals, apply now to take the next step in your journey with Pearl.

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