Contract Processor Lead
WestgateResorts
Posted: March 5, 2025
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Quick Summary
We are seeking a Contract Processor Lead to join our team in Las Vegas, NV, as a key member of our operations team. The ideal candidate will be responsible for processing contracts for our resort properties, ensuring timely and accurate processing, and providing excellent customer service to our guests. The successful candidate will have excellent communication and organizational skills, with the ability to work in a fast-paced environment.
Required Skills
Job Description
 
ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country's most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!
Assist the Office Manager in overseeing and coordinating contract processing activities at resort site.
DUTIES
Assigns duties and shifts to workers and observes performances to ensure adherence to department policies and established operating procedures.
Confers and cooperates with Office Manager and other department heads to ensure coordination of activities.
Answers inquiries pertaining to department policies and procedures.
Assist in training of new team members and implementation of any new procedures to all team members.
SUPERVISORY RESPONSIBILITIES
Directly supervises 12 team members in the Contract Processing Department. Carries out supervisory responsibilities in accordance with the organizations policies and applicable laws. Responsibilities include training team members; planning, assigning, and directing work; appraising performance; rewarding and disciplining team members; addressing complaints and resolving problems.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience.
Proficient with Microsoft Excel and Word.
Why Westgate?
• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, and personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Family benefits including pregnancy, and parental leave and adoption assistance
• Wellness Programs
• Flexible Spending Accounts
• Tuition Assistance
• Military Leave
• Employee Assistance Program (EAP)
• Life, Disability, Accident, Critical Illness & Hospital Insurance
• Pet Insurance
• Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.) 
• Advancement & development opportunities
• Community Involvement Programs
Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.