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Contract Processor I

WestgateResorts

Orlando, FL, United States permanent

Posted: March 9, 2026

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Quick Summary

As a Contract Processor I, you will be responsible for processing guest information, answering customer inquiries, and performing various administrative tasks to ensure a seamless guest experience.

Job Description

The beautiful lakefront Westgate Lakes Resort & Spa offers you the perfect opportunity to meet and share stories with guests who arrive from around the world to experience Central Florida’s world-famous theme parks and attractions. Enjoy the surroundings and excitement that our world-class resort offers when you join the Westgate Lakes team. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

Enters data into computer system for production of documents for Sales, VOA, and/or various corporate departments as requested.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Keeps track of data and source documents received, then compiles, sorts and verifies accuracy of contract data to be entered.
• Contacts preparers of source documents to resolve questions, inconsistencies or missing data.
• Input data from source contract documents into computer following format of program entering necessary codes and making necessary corrections to information entered.
• Record completed work and respond to inquiries regarding entered data. Transfer entered information into database.
• Files or routes source documents after entry.
• May print and prepare documents for mailing by highlighting, marking where owner, witness and notary sign and stamp documents and input proper mail out code.
• Handles owner inquiries regarding documents.
• Special projects as designated by the manager or lead.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and one to three months related experience and/or training; or equivalent combination of education and experience. Timeshare experience a plus.

LANGUAGE SKILLS:

Ability to follow detailed instructions and correspond effectively in verbal and written form. Ability to read and interpret documents. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual in English and Spanish/Portuguese a plus.

Why Westgate?

• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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