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Contract Processor Clerk

WestgateResorts

Kissimmee, FL, United States permanent

Posted: March 16, 2026

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Quick Summary

We are seeking a Contract Processor Clerk to join our team at Westgate Vacation Villas & Town Center Resort in Kissimmee, Florida. As a key member of our customer service team, you will be responsible for ensuring the smooth operation of our front desk and customer service functions, providing exceptional guest service and resolving any issues that may arise. The ideal candidate will have excellent communication skills, a strong work ethic, and the ability to work in a fast-paced environment.

Job Description

Westgate Vacation Villas & Town Center Resort offers you an incredible opportunity to meet and share stories with guests from around the world who come to experience Central Florida’s world-famous theme parks and attractions. Enjoy the excitement and surroundings of our world-class resort, featuring award-winning attractions and restaurants. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences and supporting your career growth where you are or at 60+ resorts across the company.

SUMMARY

Enters data into computer system for production of documents for the International Division, the various Resorts, Customer Service and Cancel Save Department.

DUTIES

Keeps track of data and source documents received, then compiles, sorts and verifies accuracy of contract data to be entered.

Contact preparers of source documents to resolve questions, inconsistencies or missing data.

Input data from source contract documents into computer following format of program entering necessary codes, and making necessary corrections to information entered. Record completed work and respond to inquiries regarding entered data. Transfer entered information into database.

Files or routes source documents after entry.

Print and prepare documents for mailing by highlighting, marking where owner, witness and notary sign and stamp documents and input proper mail out code.

Handle customer phone calls regarding documents.

Special projects as designated by the manager or lead.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the team member is regularly required to reach with hands and arms and talk or hear. The team member frequently is required to sit and use hands to finger, handle, or feel. The team member is occasionally required to stand; walk; and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Detail oriented with excellent follow up skills

Ability to define problems and collect data

Strong communication skills: written and verbal

Demonstrated ability to take initiative and work independently, as well as part of

a team

Working knowledge of Microsoft Office applications

Must be able to multitask

Highly motivated self-starter

Excellent telephone skills

Must be organized and demonstrate excellent time management

Why Westgate?

• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Fun, family culture
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [email protected] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.

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