Contract & Commercial Specialist

About Us

McDonald’s has run its business in the UK since 1974 and currently operates over 1500 restaurants across the UK and Ireland, serving almost four million customers each day. McDonald’s is one of the UK’s largest private sector employers, employing over 170,000 people.

Internally this role is known as Specialist, Restaurant Technology. 

The Opportunity

This is an exciting opportunity to support the management of the commercial and contractual governance framework for 100+ technology suppliers for our UK&I market. Reporting to the Supplier Contracts & Commercial Consultant, you will work closely with stakeholders from across the Technology Department and act as a commercial partner for end-to-end source-to-contract lifecycle for technology. You will be responsible for driving contractual formation and compliance, and embedding company processes with the extended team. Additionally, you will provide guidance during every stage of sourcing activities from RFI/RFP to negotiations, supplier selection, contracting, as well as the ongoing relationships and performance of the supplier partners.

What will my accountabilities be?

• Manage contract lifecycle ensuring all contracts are up-to-date
• Supporting sourcing activities during the RFP/RFI process
• Managing stakeholders during contracting processes
• Drafting and reviewing contract documents
• Working with stakeholders to negotiate contract terms and commercials with suppliers
• Monitor and manage supplier risks using globally approved processes
• Liaising with the internal legal team and external counsel
• Work with Supplier Contracts & Commercial Consultant to resolve any contractual disputes
• Building and maintaining good relationships with supplier partners
• Updating contracts database with all new/renewed contracts

What Team will I be a part?

The Technology Contracts and Commercial Specialist operates within the Supplier Management team and as part of the Running Great Restaurant Technology department.  Additionally, they will work extremely closely with the Global Vendor Management Office and Market Legal Team.

Who are my customers?

• UK&I Technology team 
• Our supplier partners
• Global Vendor Management Office 
• Market Legal Team 
• Colleagues in global functions and other McDonald’s markets
• McDonald’s Franchisees and partners

What background do I need to have?

• Experience in managing end-to-end indirect sourcing and procurement and contracts lifecycle processes
• Significant experience in managing a diverse and broad range of suppliers ideally in technology, but other industries will be considered
• Negotiation and sourcing experience with large commercial contracts and vendors whilst familiar with related legal constructs
• Experience in supplier governance processes
• Ability to build collaborative working relationships with suppliers and stakeholders including McDonald’s Franchisees and our partners

Person specification 
• Strong commercial acumen with the ability to balance risk, value and operational needs
• Strong ability to influence and comfortable challenging suppliers and internal stakeholders constructively
• Detail driven and able to easily identify trends
• Able to improve activity through problem-solving skills
• Excellent interpersonal and communication skills
• Organised and able to adapt quickly to changing priorities in a fast-paced environment
• Willingness to share information, good practice and expertise with others.

Company Vision and Culture…

Our Global vision is to build a better McDonald’s and in the UK and Ireland we are working hard to be the UK & Irelands best-loved restaurant company.

McDonald’s is defined by its culture. Our culture shapes and informs everything we think and everything we do. Our culture influences the way we interact with each other, and how we interact with customers, franchisees and suppliers. Our culture motivates and inspires us to attract and retain great talent, creating positive, energising, exceptional working environment for us all.

Our values drive our culture and shape our beliefs, our priorities and our actions. They influence the decisions we make, how we treat one another and how we show up as a brand to the world.

Serve: We put our customers and our people first

Inclusion: We open our doors to everyone

Integrity: We do the right thing

Community: We are good neighbours

Family: We get better together

At McDonald’s we are People from all Walks of Life... 

People are at the heart of everything we do, and they make the McDonald’s experience. We embrace diversity and are committed to creating an inclusive culture that means people can be their best authentic self in our restaurants and offices, which helps us to better serve our customers. We have a strong heritage of diversity and representation within our communities, which we are proud of. The diversity of our people, customers, Franchisees and suppliers gives us strength.

We do not tolerate inequality, injustice or discrimination of any kind.  These are hugely important issues and a brand with our reach and relevance means we have a very meaningful role to play.

We also recognise our responsibility as a large employer to continue being active in our communities, helping to develop skills and drive aspirations that will help people to be more aware of the world of work and more successful within it, whether with McDonald’s or elsewhere.”

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