Contract (Associate) Product Manager

Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.

We are looking for a Contract (Associate) Product Manager to join our Travel product team and support Staff Product Manager in driving product delivery.

This role focuses on feature ownership and project management, working closely with Engineering, Design, and User Research to drive the end-to-end delivery of small to mid-sized product features that solve well-defined user problems with clear solutions, and ship high-quality product improvements.

Your Adventure Ahead:
• Product / Feature Ownership
• Support the end-to-end delivery of small to mid-sized product features that solve well-defined user problems with clear solution paths.
• Work closely with Engineering, Design, and User Research to help translate requirements and designs into shipped features.
• Assist in validating feature outcomes by tracking basic success metrics and user feedback.

• Project Management & Execution
• Help coordinate day-to-day execution across Engineering and Design to keep feature delivery on track.
• Support planning, progress tracking, and follow-ups to ensure tasks are completed on time.
• Learn to manage dependencies and communicate status clearly with guidance from senior team members.

Essentials to Succeed:
• 1-2 years of Product Management experience in B2C products. Fresh graduates or students are welcome to apply.
• Fluent in professional English.
• BA/BS in a technical discipline and Computer Science or related majors.
• Good analytical and problem-solving skills, with the ability to communicate clearly and work effectively with others.
• Experience supporting requirement gathering and helping document product or technical requirements under guidance.
• Be able to work across teams to drive the implementation of new features as well as resolve operational issues.
• Ability to thrive under pressure and function effectively in a fast-paced environment, strong leadership skills and ability to multitask.
• Self-driven, independent with a commitment to excellence.
• Demonstrated use of AI tools (e.g. ChatGPT, Cursor) to develop new or improve workflows, enhance productivity, and drive efficiency at scale

Good to Have:
• Exposure to writing PRDs or working in an Agile product development environment.
• Experience with UI/UX design and usability.
• Interest in Travel, e-commerce, or consumer-facing products.
• Experience collaborating with Engineering or Design teams.

ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.

Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.

ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!

We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].