Continuous Improvement Specialist

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About Clutch

We’re on a mission to reinvent the way people buy, sell, and own cars. Are you game? Clutch is Canada’s largest buyer and seller of cars, offering a digital-first, hassle-free experience. Customers can browse thousands of vehicles online, have their car delivered straight to their door, and enjoy peace of mind with our 10-Day Money-Back Guarantee.

We also buy over $1M worth of cars every day, delivering firm, AI-generated offers every 15 seconds — and sellers get paid instantly. Named four years in a row on The Globe & Mail’s Top Growing Companies list and recognized on Deloitte’s Technology Fast 50™ and Fast 500™, we’re growing fast and looking for curious, hard-working, and driven individuals to join our team.

Founded in 2017 and headquartered in Toronto, Clutch currently operates in Ontario, New Brunswick, Nova Scotia, and Prince Edward Island and is backed by world-class investors. To learn more, visit clutch.ca.

About the role

We are seeking a highly analytical and hands-on Continuous Improvement Specialist to support Industrial Engineering and production optimization initiatives.

This role plays a critical execution function in building stable, scalable production systems through standardized work audits, time studies, root cause analysis, and structured documentation.

This is a production support role that demands strong analytical discipline, a mindset focused on operational excellence, and effective cross-functional collaboration.

What you’ll do

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Conduct standardized work audits and maintain standard operating procedure documentation and visual management tools

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Perform time studies to validate cycle times, develop labour standards, and optimize labor allocation

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Lead root cause analysis to address throughput gaps and defect trends

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Support line balancing, staffing validation, and labor model development

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Identify gaps and inefficiencies and lead continuous improvement initiatives using Lean / Six Sigma tools to reduce waste and streamline operations

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Improve WIP flow, yard movement, staging logic, and visual management systems

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Analyze repair mix and support outsource reduction and in-house scalability initiatives

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Contribute to resource planning and CapEx justification through time and cost-benefit analysis

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Identify inefficiencies across repair, inspection, detailing, parts ordering, and quality control workflows

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Strengthen defect identification, rework tracking, and cross-functional feedback loops

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Develop and support KPI frameworks including First Pass Yield, rework rate, cycle time, throughput, and WIP

What we’re looking for

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Bachelor’s degree in Industrial Engineering, Operations, or a related field preferred

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2–5+ years of experience in manufacturing, automotive, or production operations

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Strong foundation in Lean principles, standardized work, time studies, root cause analysis, and process mapping

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Lean or Six Sigma certification preferred

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Experience conducting time studies and building labor models highly desirable

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Advanced Excel and data analysis capabilities with ability to interpret production metrics

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Extensive knowledge of ergonomics principles and health & safety standards

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Highly analytical, detail-oriented, and structured thinker

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Strong observational, documentation, and reporting skills

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Comfortable working on the production floor

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Effective communicator across all organizational levels

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Organized, professional, and diplomatic when auditing processes

Employment Type

New, Permanent Full-Time

Compensation & Benefits

Salary range: $80,000 – $85,000 annually

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Comprehensive healthcare coverage

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Pay decisions reflect skills, performance, market benchmarking, responsibilities, and working conditions

Why you’ll love it at Clutch

Make an impact by playing a key role in strengthening and scaling our production systems. Join a fast-growing company with room to develop your career. Work with a collaborative, hands-on team that cares about results. Competitive compensation including salary and benefits.

Clutch is committed to building an inclusive workplace where everyone has an opportunity to succeed. If you require accommodation at any stage of the interview process, please email [email protected].