Contingent Workforce Lead

IFS is a billion-dollar revenue company with 7000+ employees on all continents. Our leading AI technology is the backbone of our award-winning enterprise software solutions, enabling our customers to be their best when it really matters–at the Moment of Service™. Our commitment to internal AI adoption has allowed us to stay at the forefront of technological advancements, ensuring our colleagues can unlock their creativity and productivity, and our solutions are always cutting-edge.

At IFS, we’re flexible, we’re innovative, and we’re focused not only on how we can engage with our customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through our agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, our partners, and our communities. As a truly international company serving people from around the globe, we realize that our success is tantamount to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment; you will be joining a winning team with a commitment to sustainability; and a company where we get things done so that you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can #MakeYourMoment so that we can help others make theirs. With the power of our AI-driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

The Contingent Workforce Lead is responsible for designing, implementing, and managing the organization’s contingent labor strategy. This role ensures operational excellence, compliance, and cost-effectiveness across all contingent workforce engagements. The Lead will collaborate with internal stakeholders, staffing agencies, and vendor partners to optimize workforce agility and support strategic business goals.

Program Leadership & Strategy

• Develop and execute a scalable contingent workforce strategy aligned with organizational goals.
• Lead daily operations of the contingent workforce program, including onboarding and offboarding (in conjunction with HR), and performance tracking of our suppliers.
• Drive innovation in workforce solutions across business units and geographies.

Vendor & Supplier Management

• Manage relationships with staffing agencies, and other external partners.
• Negotiate contracts and commercials, ensuring alignment with compliance and cost-efficiency standards.
• Monitor supplier performance and implement improvement initiatives.

Compliance & Risk Management

• Ensure compliance with internal policies, and with the support of HR, adherence to labor laws and regulatory requirements.
• Maintain accurate documentation including contracts, pay rates, bill rates, and employment terms.
• Partner with Legal and HR to mitigate risks associated with contingent labor.

Data & Reporting

• Collect and analyze workforce data including contractor details, employment types, and financial metrics
• Generate insights and dashboards for senior leadership to inform strategic decisions.
• Track KPIs such as first-time fix rates, cost per hire, and program adoption

Stakeholder Engagement

• Act as a liaison between hiring managers, procurement, HR, and finance teams.
• Educate internal teams on contingent workforce processes and best practices.
• Support geographic expansion and workforce planning initiatives.

• Bachelor’s degree in Business, HR, Supply Chain, or related field.
• 5+ years of experience in contingent workforce management, procurement, or talent acquisition.
• Proven experience managing vendor relationships and workforce programs in a global environment.

Skills & Competencies

• Strong understanding of workforce compliance, labor laws, and procurement processes.
• Excellent communication, negotiation, and stakeholder management skills.
• Proficiency in vendor management systems (VMS) and data analytics tools.
• Ability to lead cross-functional teams and drive change in a dynamic environment.
• Experience with ERP systems (e.g. IFS, SAP).
• Certification in workforce management or procurement (e.g. CWPP, CPSM).
• Familiarity with AI-enabled workforce tools and automation platforms.

At IFS you will work in a growing, global enterprise software company where informal hierarchies promote simplicity and trust with responsibility. We strive to deepen our expertise by taking on challenging and varying work assignments in a collaborative environment together with committed colleagues.

With professionalism and a strong customer focus in everything we do, from R&D to Sales and Consultancy, we are proud to serve world-class customers all over the globe with our leading products.

If you want to change the status quo, we'll help you make your moment. Join Team Purple. Join IFS.