Content Supply Chain and AI Architect

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on X, Facebook, Instagram, YouTube, LinkedIn and Tik Tok.

Come to work each day for a leading biopharma company, helping to create solutions that impact patients and their communities for the better. 

If you believe as much as we do that Technology can make remarkable business impact and enjoy working within a fast paced, cutting-edge, technology team that believes that the greatest value is coming when living and breathing diversity, equity, and inclusion then we want you to join us. 

As a Content Supply Chain/ AI Architect, you will be a strategic architect, pioneering complex solutions for the AbbVie US Commercial Technology and Data product teams. These products utilize an integrated ecosystem with technologies like Azure Open AI, Adobe, Python, LangChain, LangGraph, AWS, Snowflake and Integration tools to create differentiated experiences that engage health care providers and facilitate sustained and personalized conversations with integrated brand stories.

Responsibilities:

• Understand organization's vision, goals, and strategies. Aligns department priorities appropriately, determines critical success factors, evaluates, and pursues initiatives based on fit with strategies.
• Play an instrumental and influential role in driving Generative AI vision, strategy, and architecture for Content Supply Chain.
• Provide technical leadership and guidance to the Generative AI and Content Supply Chain teams.
• Architect, design and implement systems, often using various Adobe tools to manage the content lifecycle, including project intake, planning, production, review, and distribution.
• Architect and deliver a container-based approach which makes app-hosting scalability effective.
• Oversee the design, implementation, and maintenance of the CI/CD pipelines for GenAI solutions.
• Define and deliver quality API access to multiple GenAI services.
• Collaborate with key stakeholders to streamline the solution change management.
• Monitor, optimize and troubleshoot production systems to ensure high performance.
• Identify areas of opportunity to optimize tasks using AI-driven solutions.
• Collaborate with data scientists, engineers, and designers to develop AI-powered tools and insights.
• Recruit, mentor, and coach team members to foster a culture of continuous learning and improvement.
• Promote best practices in Content Supply Chain/ GenAI through knowledge sharing and training programs.
• Communicate GenAI architecture strategies and initiatives to business stakeholders and leadership.
• Promote the value of GenAI and DevOps across the Commercial and BTS organizations.

Tools and skills you will use in this role:

• Jira/ Confluence
• Azure Open AI
• Python
• AWS EMR and Snowflake
• Adobe Workfront and Adobe Experience Cloud

Required:

• Bachelor's Degree with 7 years of experience; Master's Degree with 6 years of experience; or PhD with 2 years of experience. 
• Proven experience as an Enterprise Architect, Solution Architect, or a similar role, with a focus on Content Supply Chain, AI/ML and Generative AI.
• Strong understanding of generative AI techniques, including deep generative models, autoregressive models, and reinforcement learning for generative tasks. 
• Strong knowledge of Sales and Marketing ecosystem which includes Content Supply Chain, content lifecycle (content creation, review and distribution).  
• Hands-on experience of machine learning methodologies including advanced analytics tools (such as R and Python) along with applied mathematics, ML and Deep Learning frameworks and libraries and ML techniques. 
• Proven expertise with LLMs (Microsoft Azure Open AI - Chat GPT 4.0 and other LLM models) including API access for GenAI.
• Proven expertise in CI/CD pipeline design and management in the Generative AI space including experience with LLM OPS.
• Understanding of AI agents (both worker and orchestrator) to facilitate decision making and deployment of complex applications. 
• Proven experience with Python development and troubleshooting code. 
• Strong knowledge of containerization and orchestration tools. 
• Experience with cloud platforms (AWS, Azure) and infrastructure as code. 
• Multi-year experience with AI and machine learning concepts and tools. 
• Exceptional communication and collaboration skills. 

Preferred:

• AbbVie and/or Commercial domain knowledge is a plus.

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this postingbased on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more orless than the posted range. This range may be modified in the future. ​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission,incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paidand may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.  Equal Opportunity Employer/Veterans/Disabled. 

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html