Content Specialist

Content Specialist

Dow Jones is looking for a Content Specialist to join our Content team responsible for onboarding, ingesting and managing content within Factiva[1] products and services. The group ensures accurate delivery of content and distribution/sharing of information about our content to customers, publishers and B2B colleagues.

As a Content Specialist, you will ensure the integrity of the Content Database, a repository of information about all Factiva sources and the accuracy of source details and also a smooth passage of content from publishers to Factiva products according to established standards of timeliness and completeness.You will work closely with our colleagues in the Content, Media Partnerships, Factiva Content, Technology, Product, Sales, Marketing and Customer Service teams to onboard and manage our content sets, provide the required support to Factiva customers and promote our content as a strategic value for Dow Jones' customers.

You will report to the Content Manager.

You Will

Maintain the accuracy of the Factiva source details in the Content Database (CDB), a repository of information about all Factiva sources
Work with Media Partnerships, Content Development, Content Operations, and Content Curation teams on the addition of new sources and regular maintenance of existing content sets
Ensure content is displayed correctly and address data format or delivery issues
Monitor content arrival to ensure that sources are available on Factiva products per expected timeliness and completeness criteria
Develop and maintain good relationships with our content publishers
Process editorial amendment requests (deletions and corrections of articles), as instructed by the relevant content publishers or our Legal team
Support Customer Service by answering content-related questions from internal and external customers, providing ad-hoc source lists to colleagues from Customer Service, Sales, and other departments and reviewing source lists for customers and prospects
Produce content-focused collateral for external distribution including monthly and annual updates
Handle multiple high priority tasks and work in collaboration with internal and external partners to ensure task completion
Support R&C with translation services as and when required
Write due diligence reports on companies and/or individuals as required and contribute to other projects

You Have

Excellent decision-making, problem-solving, analytical and proofreading skills
A reliable and responsible attitude
Experience using online research tools
Basic familiarity with the news publishing landscape
A flexible approach to the work environment; working independently as well as in a team
An openness to different views and opinions and an appreciation for team diversity

Preferred

Familiarity with/basic understanding of data formats such as XML, HTML, NewsML
Additional Language skills

Others

The successful candidate must be willing to participate in a schedule that requires working on Bank Holidays on a rotational basis

Our Benefits

Comprehensive Healthcare Plans for you and your family (paid by Dow Jones)
Extra paid Time Off (30 days of holidays/year)
Possibility to work remotely for 3 months/year (desplazamiento program) or one week of remote work per quarter
Meal benefit with Pluxee (171€/month on top of your salary)
Retirement Plans (Dow Jones will pay 2% of a members Pensionable Salary and match employee contribution up to a maximum of 3 %).
Comprehensive Insurance Plans
Well-being Resources (200 USD allowance per quarter, Classpass, etc.)
Family Care Benefits & Caregiving Support
Subscription Discounts
Employee Referral Program

\#LI-Hybrid

This is a hybrid remote/in-office role, based in Barcelona.

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status:

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 51165