Content Production Specialist

At Colibri, culture is a critical part of our collective success, and we live our values everyday: Love, Joy,
Boldness, Teamwork and Curiosity. These values guide our interactions with each other, our customers,
and the community as a whole.

We have a rich and storied history. Colibri is one of the pioneers of online professional education,
introducing some of the first web-based professional education courses in 2001. Today, the company’s
family of brands are the leading online professional education platforms in their respective end-markets.
We proudly serve >1 million customers annually and employ more than 1,500 mission-aligned
professionals. To learn more, please visit: www.colibrigroup.com

Position Overview:

As an essential team member on the Learning Operations team, the Content Production Specialist will be responsible for the launch of new content in various formats across various platforms for Colibri’s healthcare professions accurately and on time. The Content Production Specialist will also assist with customer inquiries as it relates to product questions. This position is responsible for sending and receiving contracts and accounting paperwork for all new subject matter experts according to our guidelines.
This individual will report to the Senior Manager, Learning Operations and will be a key member of the Learning Operations team. This role offers a tremendous growth opportunity for a conscientious, organized, proactive individual who can help lead our fast-growing Healthcare content library production operation.

What You Will Do:
•Set up new content items in all applicable platforms with an error rate of <3%.

• Audit all new product releases to ensure all key data points are accurate prior to release to websites.

•Set up and maintain monthly webinars.

•Prepare and release content to Content Management team for online setup.

•Collaborate with the Regulatory team to resolve discrepancies and errors.

•Process invoices in IPayables for vendors/SMEs/speakers.

•Provide support in solving customer content cases and work with the Content team to implement corrections.

•Prepare and send contracts via Adobe Sign.

•Review content submission to ensure format standards are met.

•Assist with the Massage Therapists pilot panel to complete time studies to inform CE hour calculations for NCBTMB approval.

•Track and update all project information in Monday.com.

•Identify opportunities for process and workflow improvements and cost savings.

•Responsible for maintaining and ensuring our Content Library filing system is accurate and up to date with consistent naming conventions, files and file structure.

•Review, update, and create SOP for all Learning Operation processes.

•Perform quality checks for all new released products, including reviewing descriptions and testing functionality.

•Complete other duties and special projects as assigned.

What You Will Need To Succeed:
•Bachelor’s degree in business or related field; applicable experience may be considered in lieu of a degree.

•Minimum two (2) years in project management, content production, editorial, accreditation, management, or similar role.

•Proficient in using Microsoft Office.

•Proficient in basic HTML coding.

•Previous experience using AI preferred.

•Experience with project management software preferred (Monday.com).

•Demonstrated history of excellent organizational skills and attention to detail.

•Ability to manage multiple projects and consistently meet deadlines.

•Process-oriented thinker who has a track record of seeking out process improvement opportunities.

•Excellent communication skills, both written and verbal.

•Track record of approaching projects and tasks with a sense of ownership.

Colibri Group welcomes applicants from all backgrounds and experiences, and we understand that not every candidate will meet every requirement listed in the job description. Research has shown that women and people of color may be less likely to apply to jobs unless they feel they meet every qualification, and we want to actively combat this bias in our hiring process. If you're excited about the role and believe you have the skills and experience to contribute to our team, we encourage you to apply, even if your background doesn't align perfectly with every qualification listed. We are committed to building a diverse and inclusive workplace, and we believe that diversity of perspectives and experiences is essential to our success. You may be just the right candidate for this role or another position within our organization. Don't hesitate to take the leap and apply today!