Content Operations Analyst

At Cision, we believe in empowering every individual to make an impact. Here, your voice is heard, your ideas are valued, and your unique perspective fuels our collective success. As part of our global team, you'll thrive in an environment that champions curiosity, collaboration, and innovation, all while making meaningful contributions to the brands we accelerate.

Join us in shaping the future of communication and building authentic connections that matter. Whether you're solving complex problems or driving bold innovations, your growth is our success, and together, we’ll create the conversations of tomorrow.

Empower your impact at Cision. Be seen, be understood, be you.

Job Summary

The position is responsible for supporting content-related operations that contribute to effective licensing, distribution, reporting, and commercial execution. The role assists cross-functional teams by preparing reports, coordinating routine workflows, and helping implement processes that improve efficiency and data quality. Work is performed under general supervision with opportunities to develop skills in cross-functional collaboration and business operations.

Essential Duties & Responsibilities

• Assist in coordinating content partnership activities and support contract workflows in collaboration with Legal.

• Prepare and update reports or dashboards that track usage, adoption, and retention of content offerings.

• Support commercial enablement by assisting with basic pricing activities and preparing materials for customer-facing teams.

• Partner with Product and Technology teams on rollout tasks by providing data inputs and administrative support.

• Help identify opportunities to streamline processes and improve data accuracy within content operations workflows.

• Perform other duties and responsibilities as required to support business needs.

Qualifications

• Bachelor’s degree in Business, Communications, Data/Information Management, or related field; or equivalent work experience.

• 1–3 years of experience in business operations, data reporting, or related role.

• Proficiency in Excel and ability to work with data using formulas, pivot tables, and basic analysis techniques.

• Strong organizational skills and attention to detail.

• Effective written and verbal communication skills with an interest in cross-functional collaboration.

Preferred Qualifications

• Exposure to content licensing, product operations, or commercial enablement in a business setting.

• Experience with reporting tools or business intelligence platforms.

• Bilingual proficiency (e.g., English/French) for partner and contract communications.

Physical Requirements

This role may be performed in an office, remote, or hybrid work environment, depending on business needs and applicable work arrangements. Standard working hours apply, though flexibility may be required to accommodate deadlines or collaboration across time zones. Occasional travel may be required based on business demands.

As a global leader in PR, marketing and social media management technology and intelligence, Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results. PR Newswire, a network of over 1.1 billion influencers, in-depth monitoring, analytics and its Brandwatch and Falcon.io social media platforms headline a premier suite of solutions. Cision has offices in 24 countries throughout the Americas, EMEA and APAC. For more information about Cision's award-winning solutions, including its next-gen Cision Communications Cloud®, visit www.cision.com and follow @Cision on Twitter.

Cision is committed to fostering an inclusive environment where all employees can be their authentic selves and perform at their best. We believe diversity, equity, and inclusion is vital to driving our culture, sparking innovation and achieving long-term success. Cision is proud to have joined more than 600 companies in signing the CEO Action for Diversity & Inclusion™ pledge and named a “Top Diversity Employer” for 2021 by DiversityJobs.com.

Cision is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other protected statuses.

Cision is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Cision will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact [email protected]

Please review our Global Candidate Data Privacy Statement to learn about Cision’s commitment to protecting personal data collected during the hiring process.