Content Marketing Manager

About Expedock

We are a tech enabled workforce augmentation platform leveraging top 1% offshore talent and cutting edge technology to enable businesses to unlock their full potential.

The client is an Australian family-run ecommerce brand specialising in beautiful handcrafted garden decor inspired by the Australian lifestyle, flora and fauna. They're a growing online business looking for a proactive, creative Content Marketing Manager to help elevate their brand presence, grow our online community, drive conversions and support the day-to-day running of the ecommerce business.

The Role

This is primarily a content marketing role with ecommerce support responsibilities.

You’ll be responsible for planning, creating, scheduling and managing content across our marketing channels while also assisting with customer service, website optimisation, and general ecommerce support.

This is a remote full-time role suited to someone highly organised, creative, self-motivated, and experienced in ecommerce content marketing.

We Are Looking for Someone Who:

Takes initiative and brings ideas to the table

Is highly organised and reliable

Has strong English copywriting skills

Understands ecommerce marketing

Can work independently without needing constant direction

Loves creating engaging content and storytelling

What You'll Do

Content Marketing

Create engaging social media content for multiple platforms including Instagram, FB, Pinterest

Schedule and publish content

Create blog content

Manage new product uploads including product descriptions, creating images and website copy

Monitor social engagement and reply to comments/DMs

Assist with customer service enquiries

Track content performance and suggest improvements

Research trends and content ideas

SEO optimisation

Create EDMs/email campaigns on Klaviyo, analyse performance, clean and manage customer lists, create customer segments

Create and edit Reels and short-form video content

Plan and manage monthly content calendars

What You Need

Portfolio of social media work (examples of content created, campaigns managed, or videos produced). 

Strong English written communication and copywriting skills

Previous ecommerce marketing experience

Experience managing social media for a brand

Experience creating Reels and short-form video content

Ability to use, learn and adapt with AI

Strong Canva or similar skills

High attention to detail

Excellent organisational and time management skills

Proactive attitude and willingness to problem solve

Ability to work independently and manage priorities

Reliable device and high speed internet for remote work

Experience with or ability to learn:

Shopify

Canva

Klaviyo

Meta Business Suite

CapCut

ChatGPT

Social scheduling tools

What They Offer

Long-term opportunity with a growing Australian ecommerce brand

Creative and collaborative environment

Flexible remote work

Opportunity to contribute ideas and help shape the brand

Supportive family-run business culture

Candidate Data & Privacy Notice

By submitting your application to Expedock, you acknowledge and consent to the collection, use, and processing of your personal information for recruitment and hiring purposes. Your information will be used to:

Evaluate your qualifications and suitability for current and future roles

Communicate with you throughout the recruitment process Improve our hiring processes and overall candidate experience

Maintain talent pools for future opportunities, where permitted by law

We handle candidate data with care and in accordance with applicable data protection and privacy regulations. Your information will only be accessed by authorized team members and will not be shared with third parties without your consent, unless required by law.