Content Marketing and Communication Specialist

About Bazaarvoice

At Bazaarvoice, we create smart shopping experiences. Through our expansive global network, product-passionate community & enterprise technology, we connect thousands of brands and retailers with billions of consumers. Our solutions enable brands to connect with consumers and collect valuable user-generated content, at an unprecedented scale. This content achieves global reach by leveraging our extensive and ever-expanding retail, social & search syndication network. And we make it easy for brands & retailers to gain valuable business insights from real-time consumer feedback with intuitive tools and dashboards. The result is smarter shopping: loyal customers, increased sales, and improved products.

The problem we are trying to solve : Brands and retailers struggle to make real connections with consumers. It's a challenge to deliver trustworthy and inspiring content in the moments that matter most during the discovery and purchase cycle. The result? Time and money spent on content that doesn't attract new consumers, convert them, or earn their long-term loyalty.

Our brand promise : closing the gap between brands and consumers.

Founded in 2005, Bazaarvoice is headquartered in Austin, Texas with offices in North America, Europe, Asia and Australia.

It’s official: Bazaarvoice is a Great Place to Work in the US , Australia, India, Lithuania, France, Germany and the UK!

Bazaarvoice is seeking a Content Marketing & Communications Specialist to support the development and execution of our content across key channels. In this role, you will be a vital part of our content studio, helping to bring our brand narrative to life. You will focus on the creation and coordination of high-quality assets, ensuring our brand experience is consistent, engaging, and tailored to our audience.You will work closely with the wider marketing team to translate strategic goals into tangible, high-performing content. As an editorially-minded team member, you will ensure that every piece of content is engaging, on-brand, and relevant.

What You'll Do::
• Support the creation of diverse content types, including reports, event experiences, social, website, video, and support materials for integrated campaigns.

• Serve with an editorial lens for our content pipeline, ensuring your assets are relevant for the market, technically accurate, and aligned with the Bazaarvoice brand voice and client-centric focus.

• Help ensure that messaging is consistent and optimized for the unique requirements of each platform across social, web, and events.

• Assist in the preparation of presentation materials and supporting collateral for industry events, ensuring our brand narrative remains cohesive and impactful.

• Partner with the content team to help execute the content calendar, assisting with the briefing process and managing timelines for recurring projects.

• Assist in tracking content performance metrics, using these insights to help refine our approach and ensure our content continues to drive engagement.

What You'll Need:
• 3-5 years of writing and content experience, ideally in B2B, SaaS, or digital-first environments.

• You have a sharp eye for detail, strong writing skills, and a passion for storytelling. You understand how to adapt complex concepts into accessible and engaging copy.

• Strong research and synthesis skills, working with data, industry trends, and internal inputs to craft content that feels credible and original.

• A sharp, confident writing voice with strong attention to structure, tone, and flow.

• Experience with social media, design, and/or video-editing a plus.

Why join Bazaarvoice?

Customer is key
We see our own success through our customers’ outcomes.
We approach every situation with a customer first mindset.

Transparency & Integrity Builds Trust
We believe in the power of authentic feedback because it’s in our DNA.
We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance.

Passionate Pursuit of Performance
Our energy is contagious, because we hire for passion, drive & curiosity.
We love what we do, and because we’re laser focused on our mission.

Innovation over Imitation
We seek to innovate as we are not content with the status quo.
We embrace agility and experimentation as an advantage.

Stronger Together
We bring our whole selves to the mission and find value in diverse perspectives.
We champion what’s best for Bazaarvoice before individuals or teams.
As a stronger company we build a stronger community.

Commitment to diversity and inclusion

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.