Content Integrator

Location: Dubai, United Arab Emirates

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales has built a presence in the United Arab Emirates for over 35 years, and today has over 300 employees. Thales in the UAE is part of our Middle East business that has 1,800 people across Egypt, Iraq, Kuwait, KSA, Lebanon, Oman, Pakistan, Qatar and UAE. Together we delivered technology for the Dubai metro, the longest driverless metro network in the world and a fare collection system that processes up to 250,000 transactions per day. We make UAE a safer place by providing secure electronic payment solutions, cyber security systems and communications as well as security systems for Dubai International Airport and air traffic management and navigation systems for Abu Dhabi’s airport.

Title: Content Integrator (UAE Nationals only)
Location: Dubai

Key Areas of Responsibility

• Performs inspections of both video and audio files in order to assure adherence to company specifications, reporting of any anomalies so that the files can be classified for re-do and rejection
• Performs any quality issues of the video and audio files  that are not matching to specifications
• Inputs data into the Media Lab Equipment e.g. Digital Content Management System (DCMS), in the form of metadata (synopses and images), as well as linking assets
• Adhere to the processes and standards by filling out the proper QA/QC checklist/router as per airline specifications, as maybe needed for the completion of tasks or reporting/audit purpose
• Performs rack validation as needed, by following the Grid specifications for what should be displayed on the Passenger Graphical User Interface (PAX GUI) and verifies anomalies to determine fixes
• Assists team leadership with troubleshooting efforts, and, in the absence of a Lead, perform Peer Reviews when necessary
• Utilizes Media Lab Equipment to duplicate contents on the hard-drives to ship out to the Airlines/Maintenance Teams and ensure traceability of hard-drives (to and fro media office).
• Operates various software tools to enable content integration e.g. Manzanita Stream Analyzer, Beyond Compare, VLC Player, MD5 Checksum tool, etc
• Anticipate potential issues pertaining to specification during the integration process
• Ensure Media Lab Equipment is in good working condition

Other Requirements:

• Comfortable working with digital files and related software systems
• Good written and verbal communication skills
• Possesses attention to details and adaptable to changes
• Customer interface/liason is expected to be minimal, however, the Content Integrator will be intrinsically tied to the Media Manager and Content Service Provide for any account assigned

Minimum Requirements: Skills, Experience, Education, Technical/Specialized Knowledge, Certifications, Language

• Associates Degree in related field, or a High School Diploma/General Education Development (GED) Diploma with at least 2 years of experience with IFE systems or an equivalent business, or an equivalent combination of education and experience
• Familiarity with SAP, Primavera tools
• Possesses proficient written and verbal communication skills
• Ability to effectively present information and respond to questions from various stakeholders
• Able to build and establish foundation in any account assigned for employee commitment to change
• Prior experience juggling multiple projects at one time

Preferred Qualifications

• Prior experience working in a digital environment, moving files between various folders and systems, and a general comfort level with the basics of computer science
• Familiarity with SAP, Primavera, Version One and JIRA a plus
• Prior experience working in a collaborative, team-oriented environment

At Thales we provide CAREERS and not only jobs. With Thales employing 80,000 employees in 68 countries our mobility policy enables thousands of employees each year to develop their careers at home and abroad, in their existing areas of expertise or by branching out into new fields. Together we believe that embracing flexibility is a smarter way of working. Great journeys start here, apply now!