Content and Distribution Agent

Let’s build what’s next, together.

We are Spotnana. We’re on a mission to modernize the infrastructure of the $1.6 trillion travel industry to power the perfect trip for travelers everywhere. Our Travel-as-a-Service platform is designed to make every trip better, whether someone is booking for work or leisure travel, building a travel tool, or looking to offer personalized experiences at scale.
We’re not just modernizing tech, we’re rethinking how the industry works. And to get there, we’re bringing together innovative, ambitious, and open-minded people who want to build something that lasts.

At Spotnana, our values and principles guide how we work and grow together:

• Build the future – We are leaders, we are innovators, we are ambitious.

• Commit to excellence – We’re accountable, we are partners, we are agile.

• Stronger together – We lead with respect and integrity, we are inclusive, we are lifelong learners.

Who: You! And the rest of the Content & Distribution department & their cross-functional partners

What: A Content and Distribution Agent position title and an outstanding Problem-solving & Collaboration skills

When: ASAP! We are looking to hire and onboard a new hire as soon as we find the right person for the job. Exciting work awaits!

Where: Hybrid: “Our office hub location of Bangalore/Pune/Mumbai – you will be required to be in office 1+ days per week in alignment with our office work policy

Why: Join our dynamic team and be a part of a mission-critical project that will propel Spotnana's growth and success! We're seeking versatile engineers with leadership qualities, a passion for problem-solving, and the enthusiasm to take on new challenges as we push the boundaries of technology. At Spotnana, we are an API-first company, leading the charge in innovative solutions.

How (to land the job!):The process typically begins with an introductory call with a member of our Talent Acquisition team, where we'll discuss your background, career aspirations, and what makes Spotnana a great fit for you. Then a live virtual interview with a panel of engineers and hiring managers.

The day-to-day:

• Support implementation and testing of NDC connections and travel technology supplier integrations

• Assist with troubleshooting connectivity and content issues during onboarding and production phases

• Coordinate with engineering and supplier partners to identify and resolve integration issues

• Manage Sabre and Amadeus user provisioning and access requests

• Ensure correct permissions and configurations based on role requirements

• Maintain documentation and internal processes related to GDS access management

• Handle operational requests related to travel content distribution and configuration

• Perform audits and validation of travel content data where required

• Identify discrepancies and escalate issues appropriately

• Act as a coordination point between engineering, content teams, travel technology suppliers, and internal stakeholders

• Provide regular updates on task progress, blockers, and timelines

• Ensure requests are tracked, prioritized, and completed in a timely manner

• Document operational processes and troubleshooting procedures

• Identify opportunities to improve workflows, reduce turnaround time, and increase operational efficiency

• Contribute to internal knowledge bases and support documentation

Skills & qualities we value:

• 4+ years of experience in the travel industry

• Experience working with GDS systems (Sabre or Amadeus required)

• Familiarity with NDC, travel distribution, or travel technology platforms

• Experience coordinating with technical teams such as engineering or product

• Strong written and verbal communication skills in English

• Ability to manage multiple priorities in a fast-paced environment

• Experience supporting travel technology implementations or integrations

• Familiarity with API-based integrations or supplier connectivity

• Experience working in global, distributed teams

• Exposure to travel supplier onboarding or content management processes

Perks & benefits you will love

Spotnana strives to offer fair, industry-competitive, and equitable compensation. Our approach assesses total compensation, including cash, annual performance bonus, company equity, and comprehensive benefits.

We care for the people who make everything possible - our benefits include:

• Comprehensive benefit plans covering medical for self, spouse, children and parents including free doctor consultations; employee assistance program effective on your hire date

• Group accidental coverage for all employees.

• 18 privilege leaves, 12 casual/sick leave days per year in addition to 12 company holidays with an open choice holidays, quarterly recharge/wellness days and an end-of-year company shutdown

• Up to 26 weeks of parental leave

• Monthly cell phone/internet stipend

• Meal allowance

• Wellness/gym reimbursement

• Employee retirement planning such as corporate NPS and EPF

We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.