Contact Center ( Cisco UCCE, UCCX, ICM, VXML) Consultant

BravensIncAnAmpcusIncCo

Phoenix, AZ, United States permanent

Posted: November 20, 2015

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Quick Summary

We are seeking a skilled Contact Center professional with expertise in Cisco UCCE, UCCX, ICM, and VXML, and experience in a cross-functional team environment.

Required Skills

Cisco UCCE UCCX ICM VXML CCNA CVP 3DIC CPS Cross platform integration

Job Description

Bravens Inc

Kindly note that we need people with Cisco UCCE, CVP and ICM skills for Phoenix only.
This will be a scrum team where everyone is expected to be physically present at Client facility.
Also, we are in need profile with VXML expertise and any Contact Center background (i.e., Cisco or Avaya or Genesys or Nuance).

Skill-set required:
•   Cisco UCCE, UCCX, ICM and hands-on Contact Centre development and deployment Experience.
•   CCNA, VXML, Cisco modeling, CUIC, telephony SIP architecture and design, CVP, Reporting.
•   The resources should have a good understanding of Cross platform integration ( Cisco , Avaya , Aspect, etc. )

All your information will be kept confidential according to EEO guidelines.

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