Consumer PR & Comms Manager

We’re looking for an ambitious, creative Consumer PR Manager to help make Moneybox a household name.

This role leads our consumer-facing PR activity — driving awareness, consideration, and love for Moneybox among mass-market audiences. You’ll shape the stories that connect our mission of helping people build wealth with the moments and motivations that matter most in their lives.

From lifestyle features to data-driven campaigns and creative activations, you’ll bring Moneybox’s purpose and products to life across national, lifestyle, and cultural media.

What You’ll Do:
• Manage the press office: manage day-to-day media relations, triage inbound requests, and oversee coverage tracking and performance reporting.
• Create and deliver standout D2C campaigns: develop and execute proactive consumer PR stories, cultural hooks, and data-led campaigns that align with business and brand goals.
• Drive brand fame: collaborate with the internal PR team, Head of Brand, and agency partners to deliver high-impact, creative activations that push Moneybox beyond the finance pages and into lifestyle and mainstream media.
• Champion customer storytelling: own our case study programme — identifying, shaping, and pitching authentic customer stories that demonstrate Moneybox’s real-world impact.
• Build and maintain trusted media relationships: deepen engagement across lifestyle, consumer lifestyle, and personal finance journalists, becoming a go-to source for relevant stories and insights.
• Amplify across channels: work closely with Brand, Social, and Content teams to extend campaign reach and measure earned, owned, and shared impact holistically.
• Support recognition and visibility: contribute to award entries, thought leadership, and spokesperson opportunities that showcase Moneybox’s innovation and credibility.
• Build trusted, collaborative relationships across the business: Proactively partnering with peers and senior stakeholders to align on objectives, influence decision-making, and ensure consumer PR and communications activity is well understood, supported, and impactful.

Who you are:
• A driven, motivated individual who’s looking to build their career at an exciting, fast-growing company that’s trying to make a positive mark on the world
• Is proactive and orientated toward action
• Eager to take on new challenges, developing deep knowledge in new areas
• Has an independent and questioning mind
• Able to adapt quickly and manage competing priorities
• Takes a methodical, analytical approach to make good judgements
• Naturally personable, a great communicator who has a passion for their work and the people they work with
• Knows how to have fun whilst maintaining a professional outlook

Experience & skills:
• Minimum 5-6 years’ consumer PR experience, ideally with financial services exposure.
• Proven track record of delivering high-impact consumer PR campaigns.
• Strong media network across national,consumer lifestyle, and personal finance titles.
• Experience running case study programmes and securing profile-raising opportunities.
• Excellent writing skills with the ability to turn insights into compelling stories.
• Strong organisational and time management skills.