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Consumer KYC Analyst

Trustly

Lisbon, Portugal (EU) Hybrid permanent

Posted: March 6, 2026

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Quick Summary

We're looking for a Consumer KYC Analyst to join our team in Lisbon, Portugal. The ideal candidate will have strong analytical skills, a strong understanding of financial regulations, and experience with Open Banking Payments.

Job Description

WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers. If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

About the Team
This role is within our Anti Financial Crime function that is part of our created operations unit with approximately one hundred employees across Europe. The KYC Consumer team is dedicated towards maintaining regulatory compliance and preventing financial crimes.

About the Role
Due to our rapid growth and commitment to excellent internal service, we're hiring a Consumer KYC Analyst. As part of the KYC Consumer team within our Anti Financial Crime function, your role is crucial to maintaining regulatory compliance and ensuring the integrity of Trustly’s operations.
Collaborating closely with various stakeholders, you will navigate and analyze KYC assignment, contributing to the overall risk mitigation strategy. This will include PEP and Sanction cases as well as performing relevant EDD measures for selected customers and you'll report directly to the KYC Manager.


What you'll do :
• Analyze and assess risk profiles for identified high-risk individuals based on gathered information and documentation.
• Manage, investigate and document hits from screening against international and national sanctions lists.
• Investigate and assess potential matches against lists of Politically Exposed Persons (PEPs) and their close associates.
• Accurately document analyses, decisions and supporting evidence in our systems for traceability and regulatory compliance
• Escalate complex cases and suspicious activities to relevant internal functions according to established procedures.


Who you are :
• Previous experience working with KYC/AML, specifically in Enhanced Due diligence (EDD/ODD), sanctions handling and PEP screening, preferably within the financial sector or Fintech
• Possess strong analytical skills with a keen eye for detail and the ability to identify and assess risks.
• Have a good knowledge of relevant AML/CFT (Anti-Money Laundering/Counter-financing of Terrorsim) regulations and an understanding of risks associated with financial crime.
• Self-starter, structured with the ability to manage multiple cases simultaneously and make well-founded risk-based decisions.
• Possess high integrity and understands the importance of confidentiality when handling sensitive information.
• Fluent in English, both spoken and written.


Our Fantastic Benefits (varies by location)
🌴 20 to 25 days of holiday to support a healthy work-life balance
🥳 Monthly team outing allowance to enjoy social events with your colleagues
☕ Office perks such as refreshments (coffee, sodas etc.), breakfast, fruit and snacks
🍴 Meal card to enjoy a daily lunch allowance to make your workdays even more convenient
💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

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