Consultant - WA Growth - OpEx / Op Model
KPMGAustralia1
Posted: March 25, 2026
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Quick Summary
We're looking for a consultant with expertise in building digital customer experiences, leveraging a combination of design thinking, technology engineering, and CX/UX principles. The ideal candidate will have experience in scaling digital solutions and working with mobile apps, web apps, and martech. Strong problem-solving skills and a willingness to continuously learn and adapt to new technologies are essential.
Required Skills
Job Description
We help organisations rebuild their business around their customers, through deep understanding of end-customer needs and breaking down organisational barriers and silos within.
Our Customer Solutions team delivers digital customer experiences that unlock value for our clients and their end-users.
Our Customer Solution team brings together design thinking (CX, DX, UX and UI) and a strong technology engineering capability (frontend, backend, DevOps and integration) to create scalable, robust and production live digital solutions. We draw from a toolbox of mobile app, web app, martech, cloud, AI and integration technologies to build our solutions.
Job Description 
This is an excellent opportunity for a Consultant to join KPMG’s WA Growth – Operational Excellence & Operating Model team and play a key role in supporting major transformation programs across a diverse range of industries. 
Our team helps organisations improve performance, uplift operational capability and design future‑fit operating models. Working alongside experienced transformation, project delivery and governance specialists, you will contribute to projects that drive real impact for our clients. 
We bring deep expertise in operating model design, PMO establishment, governance, program execution and process improvement. Our work supports clients through large‑scale change by strengthening how they operate and aligning people, processes and technology to strategic goals. 
Your Opportunity 
Forming part of the Operational Excellence / Operating Model team, this role will play a key part in: 
• Working in small to medium-sized teams of high-performing KPMG professionals to support the planning and execution of transformation projects and programs. 
• Reporting to experienced project and program management practitioners and helping to establish, embed and maintain value‑adding governance processes across project, program and portfolio environments. 
• Gaining exposure to the full program lifecycle — including design, build, test and release — while assisting with the creation and management of key project documents and processes. 
• Assisting in the setup of governance frameworks for transformational programs and supporting the establishment of Project Management Offices (PMOs). 
• Supporting communication and stakeholder engagement activities across major programs and operating model initiatives. 
• Developing and maintaining program performance and status reporting, providing insights that inform decision‑making. 
• Building strong working relationships with a variety of stakeholders and contributing to a cohesive and supportive team environment. 
How Are You Extraordinary? 
You are someone who: 
• Has strong written and verbal communication skills and can analyse complex information, distil insights and present them clearly and succinctly. 
• Is familiar with standard project terminology (e.g. design, build, test, release) and understands the fundamentals of project documentation and delivery. 
• Builds effective relationships and works collaboratively within multidisciplinary teams. 
• Takes initiative, demonstrates attention to detail and delivers high‑quality work. 
• Is committed to continuous development and brings a positive, can‑do mindset to solving problems and improving processes. 
Your Experience 
You will bring: 
• Experience in a project coordination, project support or project advisory role. 
• Familiarity with project documentation, governance processes and program lifecycle activities. 
• Exposure to PMO environments, transformation programs or stakeholder engagement activities. 
• Strong organisational skills and the ability to work across multiple priorities. 
• The ability to work collaboratively in a team and build strong stakeholder relationships. 
Qualifications 
• A degree in Business, Commerce, Engineering, Project Management or a related discipline (desirable). 
• Certifications or training in project delivery, Agile, Lean or process improvement (PRINCE2, Agile, Lean Six Sigma) are welcomed but not essential. 
Additional Information 
KPMG is a professional services firm with global reach and deep sector expertise. We work with clients across a wide range of industries to solve complex challenges, steer change and deliver growth. 
Our people are what make KPMG the inclusive and collaborative workplace it is. You’ll work with passionate colleagues who support your development, encourage diverse perspectives and help you do work that truly matters. 
We offer flexibility in how you work, generous leave benefits, wellbeing initiatives, retail discounts, career development programs and a variety of other perks that support your life both inside and outside of work. 
We recognise that all candidates have diverse needs. If you require adjustments or additional support throughout the recruitment process, we welcome you to let us know. 
At KPMG, every career journey is unique and we look forward to seeing how you grow with us. 
 
KPMG is a professional services firm with global outreach and deep sector experience. We work with clients across an array of industries to solve complex challenges, steer change and enable growth. 
Our people are what make KPMG the thriving workplace that it is and what sets us apart is that we know great minds think differently. Collaborate with a team of passionate, highly skilled professionals who’ve got your back. You’ll build relationships with unique and diverse colleagues who will provide you with the support you need to be your best and produce meaningful and impactful work in an inclusive, equitable culture.
At KPMG, you’ll take control over how you work. We’re embracing a new way of working in many ways, from offering flexible hours and locations to generous paid parental leave and career breaks. Our people enjoy a variety of exciting perks, including retail discounts, health and wellbeing initiatives, learning and growth opportunities, salary packaging options and more.
Diverse candidates have diverse needs. During your recruitment journey, information will be provided about adjustment requests. If you require additional support before submitting your application, please contact the Talent Attraction Support Team.
At KPMG every career is different, and we look forward to seeing how you grow with us.
KPMG Australia: grow with us!