Consultant Managed Services & Microsoft 365 (m/w/d)

Dierck Gruppe

Kiel permanent

Posted: December 21, 2021

Quick Summary

We are looking for a consultant to manage and configure managed services for our Microsoft 365 infrastructure in Kiel, Germany. The ideal candidate will have experience in managing remote services, documenting and prioritizing issues, and resolving customer complaints. The successful candidate will also have experience in IT and be proficient in hard and software.

Required Skills

Job Description

Dafür suchen wir Dich:
• Planung, Konfiguration und Inbetriebnahme von Managend Service Diensten vor Ort und/oder per Fernwartung
• Eigenverantwortliche Überwachung der Dienste unter Beachtung der SLA´s
• Annahme, Dokumentation, Priorisierung und Bearbeitung von Störungsmeldungen unserer Kunden mit Hilfe eines Ticketsystems
• Erstellung und fortlaufende Aktualisierung der Systemdokumentation

Das bringst du idealerweise mit:
• Abgeschlossene Ausbildung in der IT
• Erfahrung in der telefonischen Kundenbetreuung bzw. technischer Hotline ist wünschenswert
• Gute Kenntnisse in Hard- und Software
• Gute Erfahrung mit Windows Server- und Clientbetriebssystemen
• Gute Kenntnisse mit Microsoft Office 365
• Erfahrungen mit Netzwerken, Virtualisierungslösungen, Backup- und Antivirussystemen
• Hohe Servicebereitschaft und Kommunikationsfähigkeit beim Lösen von Störungsmeldungen
• Gute Ausdrucksweise in Wort und Schrift

BMAnetworks GmbH:

Dierck Dynamic Voice GmbH:

Dierck Energiesysteme GmbH:

Dierck Group GmbH:

Eschenburg Informationstechnik GmbH:

GORDION Data Systems Technology GmbH:

HDWE Verwaltungs- und Planungs GmbH:

Dierck Consulting GmbH:

IT-Kontor GmbH:

DIERCK Managed Print Services GmbH:

DIERCK IT Systems GmbH:

DIERCK Group:

Darauf kannst Du dich freuen:
• 4-Tage Woche
• Homeoffice-Möglichkeiten
• Angebote zur Förderung der Mentalen Gesundheit
• Eigenständiges Arbeiten mit viel Team-Unterstützung
• Aus- und Weiterbildungen, Herstellerzertifizierungen
• Jobrad-Leasing, Firmenwagen-Option (je nach Position)

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