Construction Project Administrator

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

Brightspeed is looking for a Construction Project Administrator to join our team! As a Construction Project Administrator, you will be responsible for planning, scheduling, coordinating, and managing a wide variety of repair projects involving the construction, rehabilitation, and restoration of OSP facilities as the dedicated resource for an individual Manager of Region Operations. You will oversee the OSP repair process from conceptualization to completion which includes interfacing with field technicians, collaborating with field supervisors, as well as managing work performed by contract vendors and internal repair teams. You will be responsible for effectively monitoring and managing the quality completion of work and resolution of issues while accurately reporting on the progress of multiple projects and updating internal tracking systems.

As a Construction Project Administrator your responsibilities will include: 

• Create, approve, track, and manage all CMS requests serving as the primary approver for all exchanges, wirecenters, and APS types.
• Operate as the single point of contact for all plant damage and emergency dispatch of both internal and external repair teams during normal operations hours (8a-5p).
• Assess damage situations, engage contract vendors, and provide CMS documentation to coordinate and monitor completion of the repair activity
• Serve as the point of contract vendors by providing guidance and approval for any repairs that fall outside of the scope of work of any CMS.
• Engage with the local management if needed for approval of any repair that is outside of normal repair procedures/methods
• Engage/coordinate with Engineering and Construction, contract vendors, and internal resources during large scale restoration efforts
• Host and direct recurring meetings with the contract vendors to monitor performance, provide feedback, coordinate, eliminate roadblocks, and schedule resources.
• Drive contract vendors performance to align with Brightspeed’s standards regarding work completion and billing
• Review all CMS invoices for billing accuracy (quantity and price of units) and approve or deny invoices accordingly
• Take sole ownership of hitting monthly financial targets related to expenses in market and providing variance analysis to Field leadership
• Conduct real-time and post construction inspections to ensure quality/billing accuracy
• Responsible for entering IQGeo project information into the damage claims for all relevant damages and reviewing/submitting the claims in the damage application, and entering any additional information into the claims for damages that comes in after the claim has been submitted from the app.
• Will serve as a single point of contact to the Recovery team and/or Locate contractor for updates on status of CMS work and information needed regarding damage claims.
• Attend regularly scheduled MRO team calls to ensure updates, visibility, and alignment across the local management team.
• Work closely with their manager and communicate daily on significant events, roadblocks and items needing guidance.

What It Takes To Catch Our Eye: 

• Bachelor’s degree in related field or equivalent experience 
• 4+ years of industry experience and knowledge in the aspects of Engineering, ISP and OSP construction, and contract policies and procedures or equivalent work experience
• Ability to perform deep-dive operational and financial analyses using tools such as Excel, Power BI, Microsoft Office Suite, etc. 
• Flexibility to travel across operational footprint as much as 30%-40%
• Must have a valid driver’s license, with a satisfactory driving record. Motor vehicle record check will be required.
• Comprehensive knowledge of construction practices and procedures, including underground, buried and aerial construction of copper and fiber facilities.
• Previous experience with supervision of projects, or project management, reading blueprints and schematics, and experience and knowledge of building codes and relevant laws to ensure the project is in compliance with building standards and regulations
• The ability to perform in high-pressure, deadline driven environments

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice