Consignment Copywriter Associate

Vestiaire Collective is the leading global online marketplace for desirable pre-loved fashion. Our mission is to transform the fashion industry for a more sustainable future by empowering our community to promote the circular fashion movement. Vestiaire was founded in 2009 and is headquartered in Paris with offices in London, Berlin, New York, Singapore, Ho Chi Minh and warehouses in Tourcoing (France), Crawley (UK), Hong Kong and New York.

We currently have a diverse global team of 600 employees representing more than 50 nationalities. Our values are Activism, Transparency, Dedication and Greatness and Collective.

About the role 🖥️

Vestiaire Collective is seeking a Consignment Copywriter Associate to optimize the flow of our RaaS and VIP consignments, accelerating time-to-market while maintaining the highest quality standards.

The copywriter is responsible for the quality control and description of each product that is deposited through our consignment service.

The consignment service is dedicated to individuals or professionals who wish to delegate the sale of their items.
The business team is responsible for identifying potential consignment customers and managing the initial deposit of all items. When the box is received, we do everything possible to ensure that the customer sells their items quickly.

Location: Brooklyn, NY (Warehouse Environment)
Working hours: 9:30 am to 6:00 pm
Reporting to: Consignment Manager

What you will do 👜:
• Quality Control
• Perform quality control checks on all items and identify the Vestiaire product condition
• Identify items that do not conform to the quality criteria of the catalog and reject the item in physical and electronic form
• If necessary perform light cleaning and care on the item to improve the item quality

• Description
• Write item descriptions in accordance with the appropriate VC & textile wording including details such as composition, defects, measurements
• Inform the photo studio of any details that require special attention during the photo shooting
• Organize the stock of the containers in the areas reserved for this effect and in the respect of the rules of FIFO

• Control of comments
• Review customer feedback
• Make picking requests on all items that require reshoot or amendments to the listing
• Write an answer to each request and update the file
• Make requests for more photos or reshoot of an item when necessary
• Update all necessary information to tracker

• Administrative tasks and polyvalence
• Manage the cohesion between the different flows and ensure that the products are put online
• Checking with the business team regarding any anomalies and rejected items.
• Return of items to sellers
• Supporting other teams and departments to ensure a flow of items through the warehouse.

Who you are ⭐:
• Interest in fashion
• Organizational
• Detail oriented
• Autonomy
• Team spirit
• Adaptability
• Tech savvy
• E-com copywriting or production based is a plus

What we offer 🎁

A meaningful job with an impact on the way people consume fashion and promote sustainability
The opportunity to do career-defining work in a fast-growing French-born scale up
The possibility to work as part of a globally diverse team with more than 50 nationalities
Two days to help Project - reinforcing your activist journey and volunteer for an association
Significant investment in your learning and growth
Competitive compensation and benefits package

Vestiaire Collective is an equal opportunities employer.

Beware of Scams
Vestiaire Collective only contacts candidates via official emails ending in @vestiairecollective.com or [email protected] . We never use WhatsApp, Telegram, or similar apps for job offers, nor will we ever request payments or banking details.
If you receive a suspicious message, please report it to [email protected]