Conference Content Coordinator, Restaurant

We’re part of Informa, a global business with a network of trusted brands in specialist markets across more than 30 countries, and a member of the FTSE 100.

Our purpose is to connect our customers to information and people that help them know more, do more and be more. No other company in the world helps more people share professional knowledge or make business connections.

We run around 800 events each year, create digital platforms based on engaging news and information content, and operate professional development programmes for individuals and businesses.

This role is based in our 300 S Riverside Plaza suite 1600, Chicago, IL 60606, office.

Join Informa Connect and the dynamic Restaurant Conferences team as a Content Coordinator, where you'll play a pivotal role in shaping industry-leading conference experiences. Working directly with our Head of Restaurant Conference Content, you'll support content development by researching compelling agenda topics, cultivating speaker relationships, and managing conference programs that inspire meaningful connections within the restaurant industry.

You'll contribute to our premier event portfolio including Restaurant Leadership Conference, Global Restaurant Leadership Conference, FS/TEC, CREATE, Global Supply Chain Summit, NEST Conference & Events, and other flagship industry gatherings.

This role requires a detail-oriented professional who can ensure seamless experiences for attendees and speakers by creating cohesive narratives that align with event objectives and Informa's brand standards.

Key Responsibilities

Content Strategy & Program Development: 

• Research emerging industry trends, innovative topics, and thought leaders to develop compelling conference frameworks and agendas
• Collaborate with leadership to create cohesive narratives that align with event objectives and Informa's brand standards
• Develop session abstracts, speaker biographies, facilitator scripts, moderator guides, and promotional copy that drives registration
• Analyze market insights and attendee feedback to inform content direction and programming decisions
• Produce marketing collateral and website content that effectively communicates program value propositions
• Ensure all deliverables maintain consistent voice, messaging, and quality standards across platforms

Speaker Relations & Content Management:

• Identify, recruit, and onboard high-caliber speakers across the restaurant industry ecosystem
• Manage end-to-end speaker experience from contract execution through on-site support, including presentation guidelines, logistics coordination, and technical briefings
• Facilitate speaker preparation through organized rehearsals, prep calls, and asset collection processes
• Coordinate with production teams to ensure seamless technical execution and flawless presentation delivery
• Manage content uploads and digital asset libraries across conference websites, mobile applications, and platforms

Project Management & Cross-Functional Collaboration:  

• Maintain detailed content calendars and project timelines across multiple concurrent events
• Partner with marketing, sales, production, and finance teams to optimize program promotion, align messaging with business objectives, and ensure accurate budget tracking
• Manage speaker-related budgets including honoraria, travel, and accommodation expenses with coordinated vendor payments
• Support integrated marketing initiatives including social media campaigns, email marketing, and on-site promotional activities
• Collaborate with event operations to ensure content logistics align with venue requirements and technical specifications
• Implement process improvements to enhance efficiency, content quality, and cross-departmental workflows

Performance Analytics & Optimization:  

• Monitor content performance metrics using analytics platforms and attendee feedback systems
• Conduct post-event analysis to identify improvement opportunities and measure ROI
• Develop recommendations for future programming based on data-driven insights
• Maintain comprehensive reporting on speaker satisfaction, content engagement, and audience response

Education & Experience:

• Minimum 2 years of professional experience in conference content development, or conference programming preferred
• Demonstrated experience working in fast-paced, deadline-driven environments
• Previous experience in the hospitality, restaurant, or food service industry preferred
• Bachelor’s degree in Marketing, Communications, Journalism, Event Management or a related field.

Technical Skills:

• Proficiency in Microsoft Office Suite, particularly Excel, PowerPoint, and Word
• Familiarity with Event management platforms (e.g., Cvent, Salesforce) and analytics platforms (Google Analytics, event-specific reporting tools)
• Experience with presentation software and multimedia content management

Core Competencies:

• Exceptional written and verbal communication skills with meticulous attention to detail
• Strong project management capabilities with ability to prioritize multiple concurrent initiatives
• Proven ability to build and maintain relationships with senior-level industry executives
• Creative problem-solving skills and adaptability in dynamic event environments
• Cultural awareness and ability to work effectively with diverse, global stakeholders

Personal Attributes:

• Ability to work independently and collaboratively across cross-functional teams and with external stakeholders
• Self-motivated with strong interpersonal skills
• Professional demeanor suitable for interaction with C-level executives and industry leaders
• Flexibility to adapt to changing priorities and last-minute requirements
• Passion for the restaurant industry and commitment to delivering exceptional experiences
• Willingness to travel to assigned conferences as needed.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at LifeAt.Informa.com

Our benefits include:

• Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
• Broader impact: take up to four days per year to volunteer, with charity match funding available too
• Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
• Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
• Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
• Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
• Recognition for great work, with global awards and kudos programs
• As an international company, the chance to collaborate with teams around the world

The salary range for this role is $70k to 75k based on experience. 

This posting will automatically expire on March 1st 2026

We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.

If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.

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