Condition Management Account Coordinator

Cottinghambutlerinsuranceservicesinc

Dubuque, Iowa, United States (Dubuque, IA) permanent

Posted: February 27, 2026

Quick Summary

We are seeking a Condition Management Account Coordinator to answer inbound calls from participants in Dubuque, Iowa, and make outbound calls to participants enrolled in the Condition Management Program. This role requires strong customer service skills, the ability to work well in a team environment, and proficiency in inbound and outbound calls. The ideal candidate will be highly motivated and have excellent communication skills.

Job Description

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions:

• Answer participants inquiries

• Assist participants via email and online messaging

• Accurately document participant communications

Specific Skills:

• Strong verbal and written skills

• Detail oriented

Pay & Benefits

• Most Benefits start Day 1

• Medical, Dental, Vision Insurance

• Flex Spending or HSA

• 401(k) with company match

• Profit-Sharing/ Defined Contribution (1-year waiting period)

• PTO/ Paid Holidays

• Company-paid ST and LT Disability

• Maternity Leave/ Parental Leave

• Subsidized Parking

• Company-paid Term Life/ Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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