Computer Systems Analyst

At Horwitz, we don’t just offer jobs—we build careers. For over 100 years, we’ve been a leader in HVAC, plumbing, electrical services, delivering exceptional service while fostering a supportive and innovative workplace. Joining our team means working with passionate professionals in a culture built on safety, accountability, professionalism, motivation, curiosity, and a can-do attitude.

We’re committed to your growth with training, mentorship, and advancement opportunities. Along with competitive benefits—you’ll be part of a company that values its employees and makes a positive impact in the community. Join Horwitz and become part of a legacy of excellence and opportunity.

POSITION OVERVIEW:

The primary purpose of the Computer Systems Analyst is to analyze business problems to develop and implement solutions to application needs and system administration issues. Perform systems management and integration functions, improve existing computer systems, and review computer system capabilities and workflow limitations. This position is a key member of a team tasked with continuous improvement of systems within the construction-specific ERP software (COINS) throughout the company. The role reflects and promotes Horwitz’s core values: Safe, Accountable, Professional, Motivated, Can Do, and Curious.

RESPONSIBLITIES/DUTIES:

These responsibilities generally describe the nature of the position and may not be all inclusive:

Oversee configuration and security administration of the ERP software.

Troubleshoot program and system malfunctions to restore normal functioning.

Provide staff and users with assistance solving computer-related problems, such as malfunctions and program problems.

Develop operational reports and BI dashboards based on company needs.

Test, maintain, and monitor computer programs and systems, including coordinating the installation of computer programs and systems.

Understand the computer systems within an organization to increase compatibility so that information can be shared.

Consult with management to ensure agreement on system principles.

Expand or modify systems to serve new purposes or improve work flow.

Train staff and users to work with computer systems and programs.

Assess the usefulness of vendor application packages and adapt them to a user environment.

Develop best practices for uploading, manual input or maintaining accurate information and balances within software.

Develop process maps and SOPs to aid Horwitz with organizational learning and training.

Get better every day.

Perform other duties as assigned

SKILLS/ABILITES:

Ability to work independently while managing multiple tasks and deadlines

Excellent communication and interpersonal skills

Strong analytical, critical thinking, and problem-solving skills

High attention to detail and organizational accuracy

Understanding of business and accounting principles

Intermediate knowledge of SQL and data query tools

Proficient with Microsoft Office Suite

Experience with Power BI or other business intelligence (BI) tools

Experience with API-based integrations, web services, and webhooks a plus

Familiarity with Procore, Build Ops, or other construction-specific ERP system a plus

Familiarity with integration-platform-as-a-service (iPaaS) tools for workflow automation and data synchronization a plus

EDUCATION/EXPERIENCE:

Bachelor’s Degree in Engineering, Business, Management information Systems (MIS), or related field

Minimum of 2 – 4 years of experience in business systems analysis or ERP implementation/support