Compliance Program Manager - Dangerous Goods

About Flexport:

At Flexport, we believe global trade can move the human race forward. That’s why it’s our mission to make global commerce so easy there will be more of it. We’re shaping the future of a $10T industry with solutions powered by innovative technology and exceptional people. Today, companies of all sizes—from emerging brands to Fortune 500s—use Flexport technology to move more than $19B of merchandise across 112 countries a year.

The recent global supply chain crisis has put Flexport center stage as we continue to play a pivotal role in how goods move around the world. We are proud to have the support of the best investors in the game who believe in our mission, solutions and people. Ready to tackle global challenges that impact business, society, and the environment? Come join us.

The Opportunity:

The Compliance Program Manager will be responsible for managing and advancing the company’s Dangerous Goods (DG) and Export Control (EC) compliance programs within the U.S. This individual will serve as the subject-matter expert (SME), partnering with internal business units to ensure safe transport, storage, and handling of regulated items, as well as adherence to global trade and export control laws. The role combines policy oversight, regulatory interpretation, training, auditing, and cross-functional collaboration to mitigate compliance risk and ensure business continuity.

You will:

• Program Leadership & Oversight

• Lead the U.S. DG and EC compliance programs in alignment with global standards and local regulations.

• Ensure ongoing compliance throughout the U.S. with existing corporate DG and EC policies.

• Monitor day-to-day business activities to verify procedures are consistently followed and address escalation issues where needed.

• Coordinate updates to existing policies, processes, and tools in response to evolving regulations or operational requirements.

• Regulatory Compliance

• Monitor, interpret, and communicate changes in relevant dangerous goods, hazardous materials and export control regulations (e.g., IATA DGR, IMDG Code, DOT, ITAR, OFAC, etc.).

• Act as the primary liaison with regulatory agencies, auditors, and external stakeholders regarding DG and export compliance matters for the U.S.

• Maintain required certifications, permits, and registrations, ensuring timely renewals.

• Training & Awareness

• Update and deliver compliance training and awareness programs for employees and external third parties across the U.S.

• Ensure staff qualifications and certifications are up to date for DG handling, transport and storage.

• Risk Management & Auditing

• Conduct periodic audits, risk assessments, and investigations related to DG shipments and export control transactions.

• Manage incident reporting and corrective action plans to prevent recurrence of compliance issues.

• Support continuous improvement efforts in compliance processes and systems.

• Cross-Functional Support

• Collaborate with legal, operations, tech, sales, and other key stakeholders to ensure compliance is integrated into business processes.

• Provide compliance guidance during product development, new market entry, and supplier onboarding.

You should have:

Experience:

• Bachelor’s degree from an accredited institution preferred.

• 5-7 years of compliance experience with a strong focus on dangerous goods, hazmat shipping, international trade compliance, and export controls.

• Experience working with logistics and/or technology-driven companies a plus.

• In-depth knowledge of IATA DGR, IMDG Code, 49 CFR, Export Administration Regulations (EAR), International Traffic in Arms Regulations (ITAR), and associated U.S. trade laws.

• IATA DGR Awareness, ICAO/IATA DGR Initial and IMO IMDG Code certified.

• Strong project management and program development skills.

• Excellent analytical, communication, and problem-solving abilities.

• Proven ability to influence and educate cross-functional teams in a global corporate environment.

• Fluency in English required; Spanish and/or Portuguese proficiency a plus

Skills & Qualities:

• Superior organizational talent with a methodical approach and next-level attention to detail.

• A master at running Excel and analyzing compliance data.

• Ability to execute projects independently and on time.

• Excellent communication, interpersonal, and organizational skills.

• A strong aptitude for understanding and applying complex regulatory requirements, such as FMC, TSA, EAR, and ITAR.

• A "can-do attitude" and the courage to challenge the status quo to "see something broken? Fix it!".

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Commitment to Equal Opportunity

At Flexport, our ability to fulfill our mission of making global commerce easy and accessible relies on having a diverse, dedicated and engaged workforce. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, national origin, age, physical and mental disability, health status, marital and family status, sexual orientation, gender identity and expression, military and veteran status, and any other characteristic protected by applicable law.

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