Compliance Officer

Hamilton City Council is here to improve the wellbeing of Hamiltonians and become the leading community-focused council, so Hamilton’s full potential can be unlocked, making it the best place to live.

This position sits within the Customer and Community Group who are responsible for providing facilities and services that help create a safe, vibrant and inclusive city.

He angituutanga: The opportunity 

Reporting to the Compliance and Monitoring Manager, you’ll play a key role in ensuring compliance with the RMA relating to noise control and Building Act across the city. You’ll investigate noise and building concerns, monitor building-related activities, and take appropriate action where standards aren’t being met.

This is a varied, people-focused role where no two days are the same. Alongside your technical work, you’ll be working closely with customers, responding to concerns, and helping resolve issues in a fair and timely way. Strong communication, sound judgement and a customer-first mindset are essential.

What you’ll be doing

• Responding to and resolving noise complaints under the Resource Management Act
• Investigating complaints relating to building work and environmental compliance
• Monitoring buildings and facilities (including pools) to ensure compliance with legislation and Council priorities
• Identifying and addressing illegal, dangerous, or insanitary work
• Enforcing relevant legislation, including the Building Act 2004 and Resource Management Act 1991
• Issuing notices and ensuring compliance actions are completed within required timeframes
• Maintaining accurate records, including photographic evidence where required
• Supporting the maintenance of Building Consent Authority accreditation
• Providing advice to your manager where legal action may be required
• Building positive relationships with customers and delivering responsive, professional service

These responsibilities align closely with the team’s core focus on investigating complaints, ensuring compliance, and maintaining high-quality records and legal processes.

What sets you apart

• You act with integrity and take ownership of outcomes
• You work collaboratively and support your team
• You bring a positive, solutions-focused mindset
• You communicate clearly and professionally, even in difficult situations

Oo puumanawa me oo wheako | Your skills and experience

We’re looking for someone who can balance regulatory responsibilities with strong customer service:

• Experience in a compliance, regulatory, or enforcement role (preferred)
• Knowledge of the RMA, Building Act, Building Code, or the wider building controls environment (preferred)
• Ability to manage competing priorities and meet deadlines
• Confidence resolving conflict and working through challenging situations
• Strong communication skills and the ability to build rapport with a wide range of people
• Sound judgement and the ability to see the bigger picture
• A current full driver licence

He aha te wariu o te utu kaimahi? | What’s the salary? 

Circa $90,000 dependent on skills and experience.

Ngaa waahi whakarato painga kei a maatou: What we offer 

• Flexible by choice; an award-winning flexible working policy.
• Opportunities for professional development.
• Two Wellbeing days per year.
• Free health insurance through Unimed including hospital/surgery grade cover and discounted. membership rates for family members.
• Free annual health checks and flu vaccination.
• Ability to purchase additional annual leave.
• Eye testing/glasses cost reimbursement.
• Discounted purchases from local businesses; gym memberships, cafes, dentists, hairdressers and many more.

Me Tono Inaaianei!: Apply Now! 

• View the Position Description
• Click apply
• ​Complete your application.

If you wish to include a cover letter with your application, please combine this in the same file as your resume and upload as a PDF file. Alternatively, you can use the 'Write a message to the Hiring Team' text box.

Applications close on the: 28/05/2026

Note: We will be shortlisting as we receive applications.

Council is committed to honouring the principles of Te Tiriti o Waitangi/Treaty of Waitangi through its relationship with Kiingitanga, Waikato Tainui, mana whenua and maataa waka within Hamilton Kirikiriroa.

All candidates will be notified of the outcome on their application via email. Short-listed candidates will be required to complete an interview process, reference checks and a criminal check. This role is Safety Sensitive so a pre-employment medical including drug and alcohol test will be required. View more information about these checks and our commitment to the Privacy act here by clicking here

It is important to us that we support you throughout our selection process (interview and assessments). If you have any access needs during this process, let us know in advance so we can make sure these are met.

As a council, we believe in creating a welcoming environment where everyone feels valued and belongs. We value inclusiveness (Kotahitanga) – we respect and value the unique perspectives, experiences, and talents that everyone brings. 

This role is being sourced directly. If/where Hamilton City Council requires the support of a recruitment agency, we will seek this support from our panel of selected agencies. Hamilton City Council will not be responsible for, and will not pay, any commissions, fees or other payments related to unsolicited contact.