Compliance Manager

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsible for contacting clients with overdue accounts to secure the settlement of the account. Also they do preventive work to avoid future overdues with accounts that have a high exposure. As a key member of the EMEA Regional MLRO team, this role will support the Global Financial Crimes organization and the EMEA market MLROs in the main aspects related to the Financial Crimes program requirements at Enterprise, Regional and local market level, ensuring a holistic view of key risks, of the regulatory challenges as well as analysis of the regulatory region/market trends.

Reporting directly to the director of EMEA Regional Financial Crime Compliance Organization, the candidate will manage a variety of compliance related matters, supporting and overseeing implementation of Enterprise, Regional and market policies and procedures to achieve compliance with legal obligations and Company policy on all business activities.

More precisely, the position will have responsibility to:

Manage Financial Crimes Compliance aspects of the Legal Entities governance structure. Will support the Legal Entities AML Committees organization with the market MLROs to ensure harmonization of the governance arrangements. Incumbent will also work on the prudential oversight of AEESA and AEPE branches, channeling the escalation of matters from the local branches AML Committees

In close coordination with Company’s Financial Crimes Risk Management policy and standards, will support setting the standards for market committees, policies and procedures across region’s market teams

Support issuance of the annual business-wide risk assessment, in line with Enterprise’s methodology, overseeing market deployment to ensure harmonization at Legal Entity / region level

Support issuance of the MLRO’s Annual Activity Report, in line with EBA guidelines of the role of the Compliance Officer

Support issuance of the internal business control framework evaluation program

Supporting the EMEA Regional MLRO and the market MLROs in managing regulatory interactions and regulatory exams

The position will supervise a team of 3 compliance analysts and 2 assistants performing compliance professionals focusing on governance matters as well as providing advisory support to the region card issuing business.

Minimum Qualifications

5+ years of experience in AML/CFT regulatory compliance within financial services industry firm. Sound knowledge of a 3 lines of defense structure

Excellent understanding of European and Spanish AML regulations plus a good working knowledge of Payment Services regulations and EU regulatory bodies. Experience in a 2nd line function on a financial institution is a plus.

Strong knowledge of AML/CFT regulatory framework in Europe and Spain

Strong communication skills to appropriately represent the Regional MLRO in discussions with company senior management or the regulators

Highly proactive, strong analytical and problem-solving skills and experience with evaluate risk scenarios effectively. Capacity to translate complex regulations into clear and applicable guidance.

Strong influencing skills in a complex /matrix organization to drive results/design a local robust regulatory compliance framework. Expertise in communicating regulatory implications to a range of audiences.

Strong interpersonal, organizational and time management skills. Must be able to manage competing priorities under demanding deadlines.

Strong management skills to effectively lead, motivate and manage a team of direct/indirect reports

Graduate and/or relevant professional qualification preferred - Law or Economics Degree

High level of Spanish and English language proficiency is a must

Preferred Qualifications

Compliance/AML Diploma, CAMS Certification will be an advantage

Employment eligibility to work with American Express in Spain is required as the company will not pursue visa sponsorship for these positions.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries
Bonus incentives
Support for financial-well-being and retirement
Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
Generous paid parental leave policies (depending on your location)
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.