Compliance and Claims Assistant

Tri-City Group is hiring for a Compliance and Claims Assistant for an immediate opening in Davenport, IA. This position is responsible for administrative support and documentation related to company compliance and claims. 

Essential Functions

Assist with the intake, tracking, and documentation of employee-related claims and compliance matters

Support investigations by gathering information, maintaining records, and coordinating documentation under the direction of HR or Risk Management leadership

Assist with FMLA administration, including paperwork preparation, tracking leave usage, and maintaining records

Maintain accurate and confidential files related to claims, investigations, audits, and compliance reporting

Support the review and periodic updating of HR policies, procedures, and postings to ensure compliance

Assist with ensuring labor law posters and required notices are posted accurately at offices and jobsites

Help prepare reports and summaries related to claims activity, compliance trends, and risk areas

Coordinate documentation and information requests related to legal inquiries or audits

Assist with safety pre-qualifications and project-specific compliance documentation

Support payroll and operations with compliance-related reporting as assigned (e.g., certified payrolls, job-specific documentation)

Coordinate communications with internal departments, unions, and external partners as directed

Provide administrative backup to HR and Risk staff as needed

Coordinate scheduling and logistics of workers' compensation claims by communicating with all parties involved

Assist with managing unemployment insurance claims by reviewing and responding to claim notices in online systems, participating in necessary hearings, tracking outcomes, and updating records as needed 

Coordinate with insurance brokers to obtain COI’s and assist with submission to customers and/or third-party systems

Track and compile the monthly/quarterly/yearly required compliance data

Support the HR, risk/legal, and safety teams with various daily items as needed

Assist with billing and processing of claims

Competencies:

Attention to Detail and Accuracy

Confidentiality and Professional Discretion

Communication Skills

Organization and Time Management

Knowledge of Employment Compliance Concepts

Reliability and Follow Through

Collaborative Teamwork

We expect all employees to be task-oriented, accurate, and to demonstrate a strong sense of urgency. We expect all employees to be represent the company in a positive and professional manner exhibiting tact, consideration, and confidence delivered.

Required Education and Experience:

Bachelor’s Degree in Business Administration, Human Resources, Occupational Safety, or Law

1-2 years of Human Resources, Legal, and/or Risk Management experience

Or equivalent combination of education and experience

This is a full-time position. Days and hours of work are Monday-Friday, 8:00 AM -5:00 PM.  Occasional changes to the work schedule may be required as job duties demand.

All job offers are contingent upon the successful completion of a drug screen. Tri-City Group is an equal opportunity employer.