Compliance Analyst (P2P)

ACX is looking for a Compliance Analyst (P2P) to join our team in Armenia.

Working at ACX

ACX is the world’s largest crypto compliance specialized services firm, operating across the United Arab Emirates, Singapore, Georgia, and Armenia, and supporting global clients with cutting-edge compliance and regulatory solutions.

Key Responsibilities

Investigate and resolve customer disputes within the P2P marketplace in a compliant and timely manner

Monitor customer transactions to identify suspicious or potentially fraudulent activity

Conduct analysis and cross-checking to detect risks, trends, and potential AML flags

Ensure adherence to internal compliance procedures and risk standards

Manage and follow up on customer inquiries and complaints (live chat and email)

Escalate unusual activity, discrepancies, and risk cases to relevant teams

Collaborate with internal stakeholders to improve processes and mitigate risks

Contribute to continuous improvement of operational and compliance workflows

Qualifications

2–4 years of experience in customer service, compliance, or transaction monitoring

Experience in fintech or financial institutions, especially in dispute resolution or fraud prevention, is an advantage

Strong analytical skills with attention to details

Good understanding of risk assessment and transaction monitoring principles

Excellent written and verbal communication skills in English

Ability to multitask and work in a fast-paced environment

Understanding of cryptocurrency, blockchain, and P2P payments is a plus

Ability to work in shifts, including weekends

What We Offer

Competitive salary with performance-based bonuses. 

20 working days of paid annual vacation. 

Premium health insurance (after probation period). 

Coverage of international certifications and executive training. 

Paid taxi for late or early shifts. 

A dynamic international environment at the intersection of compliance, finance, and Web3.