Complex Care worker-Hamilton and surrounding areas
Confidential
Posted: January 30, 2026
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Quick Summary
Support worker with experience in complex care and mental health background required. Must be resilient, energetic, and conscientious. Ability to work in a team environment and provide high-quality care to service users.
Required Skills
Job Description
Are you resilient, energetic and conscientious?
We have an exciting opportunity for experienced support workers who are comfortable working with Service Users who may require complex cares, or may be living with behaviours that challenge. We will also welcome applications from support workers with a mental health background. We are looking for team members to take up permanent part-time roles in Waikato.
About the Position | Te Mahi
Support work is fun, people-facing, challenging, and very rewarding, and it is also a deeply empathetic journey. It is more than a job; it is an opportunity to provide invaluable support, led by the people you will be supporting.
Job Location – Hamilton and Surrounding areas (Te Kauwhata, Huntly, Te kuiti, Pokeno)
Responsibilities may Include:
Working closely with our Service Users to provide support as they go about their daily tasks
Assisting with complex personal cares
Assisting with household management and meal preparation
Supporting exercise programmes
Assisting with accessing the community
Bowel, Bladder, and Catheter cares
Moving and handling hoists and manual transfers
Medication support
Support the Service Users in achieving positive goals in their lives and contribute to the effective day-to-day running of the services
Maintaining the Service User’s safety and well-being.
About you | He momo
You are a calm but confident natured individual who can demonstrate resilience and understand the challenges of our service users. There are many responsibilities associated with being a support worker which can be challenging and fulfilling. It is rewarding when you are part of the support that enables a person to live their best lives in the community.
The candidate would have (Candidate Pre-Requisites):
A supportive mindset to help our Service Users achieve their goals for independent living in the community
Ideally prior personal care experience is preferred
Familiarity with complex medical conditions, like spinal injuries, traumatic brain injury
A Level 3 or Level 4 Health and Wellbeing qualification is beneficial and those looking to enter the healthcare sector will also be considered (comprehensive training can be provided)
Access to your own car and ability to drive Independently ( a Full New Zealand Driver's License is a must)
Flexibility to work on a rotating roster
Legal right to work in New Zealand is a must.
Employment Type: Permanent Part-Time
We offer a range of employment opportunities including casual, part-time, and full-time positions, which will be discussed further during the recruitment process.
Days of Work: As this is community-based work, rotating rosters would be involved including AM, PM and weekend work. Your preferred hours of work can be discussed during the recruitment process.
The duration of these hours may vary, ranging from shorter to longer periods, depending on the specific needs of the people we support.
Benefits | Ki te huanga
Pay Band: $24.13 - $30.78 per hour (This is based on the Pay Equity Settlement 2017 – hourly pay rates based on equivalency of Healthcare Qualifications assessed under Pay Equity).
Flexible hours
Travel allowance as per In Between Travel (IBT) rules
Opportunities to gain your Level 3 and Level 4 Qualifications in Health and Wellbeing with Careerforce NZ
Paid competency trainings
Free EAP (Employee Assistance Programme) Services
Free Flu vaccinations
Refer a friend programme
The Organisation |Te Whakahaerenga
Healthvision is a family-owned provider of homecare, community nursing, and rehabilitation services across Aotearoa. Guided by our family values, we are passionate about supporting people who need care to live life the way they want.
We work closely with individuals, their families, and whānau to understand their holistic needs and provide comprehensive, wraparound in-home health services that promote independence and wellbeing. At Healthvision, our approach is grounded in compassion, collaboration, innovation, and dedication— values that shape everything we do.
Hiahia | Interested?
Contact us even if you do not have a qualification as we are looking for people who are willing to learn, who will be reliable and passionate about community support work. If you can demonstrate how you will travel between people we support, we are happy to talk about the opportunities, we may have for you.