Complex Care Assistant

CityCountyHealthcareGroupLtd

Solihull, England, United Kingdom permanent

Posted: March 23, 2026

Quick Summary

Complex Care Assistant is a role that involves providing care and support to individuals in a residential or community setting. The role requires a compassionate and empathetic approach, with a focus on providing high-quality care and attention to detail. The ideal candidate will be able to work flexibly and have good communication skills.

Job Description

Location: Birmingham

Pay: £13.50 per hour

Shifts: Days (7:30 am - 4 pm) and Nights (10 pm - 6 am)

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.

What you'll do

In this role, you will provide full support with all aspects of daily living for a young person with complex health needs, including epilepsy, developmental delay and neurological conditions. This includes assisting with personal care, bathing, dressing and continence management, as well as supporting with a pureed diet and maintaining strict infection control procedures due to a high vulnerability to illness. You will accompany and support them during the school week, helping them engage and participate, and ensure a consistent daily routine, including a calming bath after school and a structured bedtime routine. A key part of the role is monitoring for seizure activity, recognising triggers such as sudden loud noises or changes in temperature, and responding appropriately, including administering prescribed rescue medication and following emergency procedures when required. You will work closely with their family to ensure safe and consistent care, support communication needs as they are non-verbal but have good understanding, and encourage participation in activities they enjoy. Above all, you will create a calm, safe and supportive environment, promote their independence, and act as a strong advocate to ensure their needs and preferences are always respected.

What you’ll need:

• Experience working with Epilepsy and seizure management
• To be caring and compassionate 
• Keen to help promote independence of our client 
• A calm and patient individual

Here’s what makes us different:

• Free DBS check – we cover the full cost of the DBS application
• Full training & paid induction - no experience needed
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, RAF scheme, and more

Ready to apply?

Our quick, simple application process lets you choose an interview time that works for you.

Join Advantage Healthcare in Birmingham today and be part of something meaningful.

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