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Complex Care Assistant

CityCountyHealthcareGroupLtd

Birmingham, England, United Kingdom permanent

Posted: March 18, 2026

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Quick Summary

A Complex Care Assistant is responsible for providing high-quality care to patients in a fast-paced and dynamic environment, while ensuring the well-being and safety of care professionals.

Job Description

Location - Birmingham

Pay: £13.50 per hour

Shifts: Days (07:30 - 16:00) and Nights (22:00 - 06:00)

 

We are CCH. With 14,000 colleagues across 32 care companies, we have one purpose: to make sure no one in need of care is ever forgotten or left behind. We’re not only changing lives, we’re transforming the care sector. Our people-first approach puts care professionals at the centre of everything we do. Our goal is simple: to be the best place to work in care.

What makes CCH a great place to work? The results speak for themselves:

• 5,243 care professionals have referred a friend to join our company.
• 135 internal promotions were earned in just 12 months
• Every Operational Director began their career as a care professional

At Advantage Healthcare, part of CCH, we live by our values of Community, Courage, and Heart and we’re looking for like-minded people to join our growing Complex Care team in Birmingham.

So, what will your day look like?

 

Hello I am 11 years old and I live with epilepsy, global development delay, bifrontal polymicrogyria and encephalopathy. I live at home with my mom and brother. I have two older siblings who no longer live at home. I enjoy going to school and attend Victoria school during the week in which my carers will support me with. I am having an extension built and will soon have a ground level bedroom. I follow Christian faith and like to listen to prayers each night before I go to sleep. I get all of my nutrients from a pureed diet. I also have a range of different medications in which my mom manages. I require support from care staff for all personal care activities and am doubly incontinent and require support with changing my incontinence wear regularly. I suffer from very complex epilepsy. There are many things that can trigger a seizure including a change in temperature, illness and especially loud noises. My mum explains that when there is a loud, sudden noise, this is the main trigger for a seizure. My mum also explains that when I experience a seizure, I sometimes can stop breathing and require CPR. I also have a rescue medication called buccal midazolam which can be administered into each of my cheeks which help my seizures to resolve. I must be given this if my seizure lasts for longer than 5 minutes. I have also been known to injure my mouth/teeth during a seizure so please be mindful of this. I am non-verbal but I have a good understanding of what is being said to me. I like to watch youtube and children's programmes.  I also like to have a bath each day after school to help minimise the risk of catching an infection. It is vital that care staff adhere strictly to infection control procedures as I am very susceptible to infection and can become very ill from minor illnesses.

 

I am looking for someone who is caring, compassionate and very keen to promote my independence.  You need to be patient and include me in everything. If you want to make a real difference in my life and become my friend who is not scared to speak up for me please get in touch. Thank you

What you’ll need:

• Experience working with Epilepsy and seizure management
• To be caring and compassionate 
• Keen to help promote independence of our client 
• A calm and patient individual

Here’s what makes us different:

• Free DBS check – we cover the full cost of the DBS application
• Full training & paid induction - no experience needed
• Career growth - clear progression into senior & leadership roles
• Family-friendly - enhanced leave for life’s big moments
• National opportunities - relocate and continue your career within CCH
• Perks & discounts - Blue Light Card, RAF scheme, and more

Ready to apply?

Our quick, simple application process lets you choose an interview time that works for you.

Join Advantage Healthcare in Birmingham today and be part of something meaningful.

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